GRID Status

Last Updated on 2020-12-02 by New Era GmbH

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Most reported problems

Not working

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Common GRID Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve GRID network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the GRID App
1. On android, goto Settings » GRID » click [Force Stop]

Clear GRID App Cache and Data:
1. On android, goto Settings » Apps » GRID » Storage » click [Clear Data] option. This clears both data and cache.
2. restart GRID.

On android, goto Settings » Apps or Manage Apps tab.
Click GRID » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto GRID » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
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Developer: Grid Paycheck Boost

Feb 07, 2026, 06:08 PM
a iOS user from Glinde, Germany reported problems with GRID : Not working
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