Contact WeShare Car Sharing Support
Company Name: UMI Urban Mobility International GmbH
About: 100% electric car sharing in Berlin and Hamburg ++ From €0.19 /min ++ Flexible
hour and day packages ++ Always an electric car around the corner ++ 100% green
electricity ++ Register now for free
Hi, we're WeShare!
With us, you can
drive 1,500 electric cars in Berlin and 800 in Hamburg.
WeShare Car Sharing Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of UMI Urban Mobility International GmbH
Verified email
Contact e-Mail: we-care@we-share.io
Verified email ✔✔
E-Mail: hello@miles-mobility.com
Website: 🌍 Visit MILES Carsharing & Vans Website
Privacy Policy: https://miles-mobility.com/en/data-protection/
Developer: MILES Mobility GmbH
3 Most reported problems 😔💔
Horrific customer support
by Vercordio
After years of being a customer, I noticed that WeShare overcharged me on a recent drive. After contacting customer support, I was told - in the rudest way possible - that the charge was correct and they wouldn’t do anything about it.
If you look them up on trust pilot, they have only 2 stars. Strongly recommend you avoid WeShare and go with one of the other services.
Do not provide them your data!!!
by RobotMouse
They will only take drivers licenses that are more than one year old. However they don’t explicitly state that anywhere in the application process. Don’t make the same mistake I did by giving them all of your personal info in the application. Absolute garbage, exploitative waste of time.
They can't speak English in support.
by Jakob Gaard
The app says I need to call support in Germany but every time the customer service agent simply can't say a single word. 3rd time the Persian said “call again and hope that the next one can speak English”. What a smart way of running a support center...
Have a Problem with WeShare Car Sharing? Report Issue
Why should I report an Issue with WeShare Car Sharing?
- Pulling issues faced by users like you is a good way to draw attention of WeShare Car Sharing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WeShare Car Sharing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WeShare Car Sharing.
