Holland America Line Navigator app not working? crashes or has problems?

Holland America Line Navigator Status


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⚠️ Most reported problems ⚠️

Something else
52.9%

Not working
17.6%

Connection
11.8%

Screen
8.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Holland America Line Navigator Problems 😠👌🔥

- No volume or notification setting for incoming chat messages

- App does not natively rotate to landscape mode when using a keyboard

- Typo in the description of the Amsterdam

- App immediately appears in Spanish

- “Idioma” option is of no use

  48 Reported Issues: 😵🆘🛟🚨📢

Rhonda Thibault
2022-08-07

Boarding pass not showing but it was before

Adelina Mesman
2022-08-05

My current booking for a cruise for this coming October is not found.

Roel Aguilan
2022-07-27

Hello, I am having issues accessing my Navigator account for Holland America. When I clicked on "Forget" link and then enter an email address, but never received back the email from Holland America to reset my password. Thanks

Karen
2022-07-13

I log on and my booking isn't recognized. My husband's is though.

Betty Lou Doyle
2022-07-12

I have set up the navigator app for our cruise. My spouse installed the app and set up an account but it won’t let him enter the booking number??

Pamela
2022-07-02

I can not login. I receive the message. There was an error with login. (02A1D4CF)

Sandy Leveque
2022-06-25

On the Home Screen of my Holland America Navigator App. This message is saying: Your journey starts in 0 days 2 hours 31 minutes But my departure date is 25 June 2022 at 4:30pm and my check in time was 1:40pm When I clicked on Boarding Pass. I got message saying: YOUR CHECK-IN* INVALID DATETIME.

Lorna Smith
2022-06-24

When I try to see my boarding pass, it shows Invalid Date/Time? Force Stop and Clearing the Data cache do not work. Also, when trying to view my picture, it tells me I have a problem and to re-login. Re-logging in does not help???

Lisa Simon
2022-06-13

Have booked excursions, and confirmed them, but they are not showing in my Itinerary or my Wallet. Using an iPhone 13 Pro. Pls advise how to fix. Thanks.

James Edwards
2022-06-13

When trying to see boarding pass app shows invalid date time. I do not understand

Julie Brown
2022-06-06

I tried to book an excursion on my app. The choices appeared, I selected one, and the little blue circle just kept spinning. I did go to the Holland America site and have email confirmation that the excursion is booked (although not through Navigator). How can I get the excursion to appear on my Navigator "My Itinerary"?

Linda Mayberry
2022-06-01

all of our booked excursions, specialty dining and spa items no longer show on our itinerary

Robert A Crist
2022-06-01

tried many times to upload security pictures. All failed and then after about two days of trying, I ended up with the same picture for both my wife and myself and I cannot change the picture for my wife which has my picture in it.

Pieternella Johanna De Ruiter E/v Verseput
2022-05-31

De boarding pass staat op de app genoemd . Echter als ik hem open krijg ik het volgende: Your check in * invalid datetime. Bij mijn echtgenoot staan alle gegevens juist vermeld met boarding time

Kaye Weller
2022-05-03

I put the wrong picture on my hollsnd america navigator page...it will not let me change it

Emilie S Bender
2022-04-27

Will be on trip may 21 montreal to Boston app will not open is it too soon

Michelle Parks
2022-04-26

The app will not let me add events to itinerary. It says it is adding, but then it never shows under itinerary

Bonita Barron
2022-04-21

Navigator app does not work. I get a blank white screen. Have tried hard restart but it makes no difference.

Showing 31-48 of 48

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Developer: Holland America Group




About this app

Before your cruise, you can review all the services available to guests, check out events and shore excursions planned for your trip, and review an interactive Holland America Line fleet map to see the destinations where our ships sail.  Once on board, connect to the ship’s WiFi to view dining menus, spa services, shore excursions, chat with other guests and more at no additional charge. (An onboard Internet purchase is NOT required to use the Navigator app.  Use the Holland America Line Navigator app when in port to check your daily itinerary, book shore excursions and make dining reservations.  It doesn’t matter if you are new to cruising or a returning guest, Navigator is available and works with all Holland America Line ships with full functionality... so download today!  See the entire Holland America Line fleet of ships and learn about their destinations and ports of call.  Stay on top of your daily activities, including your booked shore excursions, and dining reservations.  Review, purchase, and share your cruise photos. (Available on select ships).  View account details, see your upcoming bookings and review your onboard statement.  Reserve and book your shore excursions easily and conveniently.  So, you can just relax and enjoy your time ashore, knowing you’ll never miss an important event during your cruise.  Navigator is your portal to purchase and use additional internet plans.  Get the latest on events, activities, and the evening dress code even before you board.  Log in with your Hollandamerica. com account and get access to your current profile and information, and all of your past or upcoming bookings.  Order items like towels, pillows, ice and more straight to your stateroom. (Available on select ships).  Keep in touch with traveling companions, connect with new friends, and more while on board.  Enjoy a selection of complimentary daily news digests from various regions of the world.