Helium Hotspot Status
Are you having issues? Select the issue you are having below and provide feedback to Helium Hotspot.
problems reported in the last 24 hours
Summary of Helium Hotspot Problems 😠👌🔥
- Discovery mode always says “You have run out of sessions for today. Try again tomorrow” despite having NEVER used it
- Pin location changed two streets over from where house is and won’t let user change it
- Account creation won’t let user proceed past writing down the twelve word password
3 Reported Issues: 😵🆘🛟🚨📢
My helium wallet app crashes when I try to launch it on my phone. The keypad comes up and then the finger print prompt and then it dies. The helium now just comes up with Add a miner prompt. Now what?
App keeps crashing when trying to pair what is the fix can anyone help me and keep me posted please and thanks
When I am using the Helium app and pressh Pair the app shuts down. Can you help me to solve it please? Regards
Have a Problem with Helium Hotspot? Report Issue
Common Helium Hotspot Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Helium Hotspot app on iOS and Android devices. Solve all Helium Hotspot app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Helium, Inc., developers of Helium Hotspot.
Helium is a secure, smartphone app wallet for onboarding Helium Hotspots, managing your Helium balance, viewing token earnings, and sending Helium tokens quickly between friends. This means you are in complete control of who can access your account. - Set up your Hotspot in minutes with Helium. Helium accounts are generated with 12 unique words that only you know. An account that is completely yours. Once you’ve created an account, simply pair your Hotspot with the Helium app, connect to Wi-Fi, and specify your Hotspot location. - With the Helium app it doesn’t matter if you need to manage one or many Hotspots, it can support dozens or even hundreds of Hotspots.
