Contact Helium Hotspot Support
Company Name: Helium, Inc.
About: Helium is a secure, smartphone app wallet for onboarding Helium Hotspots,
managing your Helium balance, viewing token earnings, and sending Helium tokens
quickly between friends.
An account that is completely yours.
Helium Hotspot Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Helium Hotspot. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Helium Hotspot. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 6 Customer Service Reviews 😭😔💔
I just upgraded to a new iPhone but now the app doesn’t show the earnings from either of my two miners. One is a Bobcat and the other is Sensecap. What do I need to do in order to show my rewards since they haven been showing for the past two days.
Kindly note that I delete my helium application wallet by mistake and when I re-install it again its opened but with no miners in the main page and zero wallet while in the explorer helium there is an HNT(version 3.10).waiting your fast reply
I accidentally set my miner up as I do not own it how do I fix this I purchased the miner
Discovery mode and Asserting location doesn’t work
by Mattd97
I have NEVER used Discovery mode. It seems like it would be useful but ever since I downloaded the app it has ALWAYS said “You have run out of sessions for today. Try again tomorrow” despite having NEVER used it. Even more frustrating is when i first asserted my miner location I put the pin over my house, clicked to confirm and when it went through it ended up changing my location two streets over from where my house is and it WILL NOT let me change it. Every time I try to reassert my location it says “There was an error constructing the assert location transaction.” On top of that it wants me to pay for the app screwing up and not asserting my location where I told it to in the first place. I really like helium mining and support helium but this app has been a nightmare. Uninstalling and reinstalling doesn’t do anything and there is no one to contact for support. Hopefully the Helium team will take notice to all these awful reviews of their app and do something about it.
Unable to even make an account due to glitchy Ui
by Snakegomoo
Was excited after reading about this project but after downloading the app I’m unable to even make it past writing down the twelve word password to create an account. No matter what I do or how many times I scroll through the words and rewrite them down the button to continue stays grayed out and won’t let me proceed. If you want your project to be successful I figure your account creation should work at the very least.
App freezes or doesn’t load, App Support link DEAD
by PaulFromBaltimore
Just recently installed the app and setup my Bobcat Miner (2 days ago)… now the app doesn’t work. IF it loads it won’t allow me to select anything in the app. But I’ve had to uninstall and reinstall 4 times already in the first 2 days of using the app. I’m using an iPhone 11 Pro Max on the latest software update… I don’t know what the problem is.
Fix the app and get an ACTIVE/FUNCTIONAL App Support link, because the web link you have now is DEAD.
Have a Problem with Helium Hotspot? Report Issue
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- If you are a Helium Hotspot customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Helium Hotspot.
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