Company Name: Privax
About: Privax, the parent company behind HideMyAss.com.
Headquarters: London, England, United Kingdom.
Listed below are our top recommendations on how to get in contact with HMA Hotspot VPN & Proxy. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HMA Hotspot VPN & Proxy. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Privax
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Get Pricing Info for Privaxhttps://support.hidemyass.com/hc/en-us/sections/200996608-HMA-iOS-App
https://www.hidemyass.com/legal/privacy
https://www.hidemyass.com/legal/vpn-terms
by Bangkok10110
Drops connections all the time. All the severs are blocked by many popular streams and services if you are outside USA. Changed to the next popular VPN and never issues. Stays connected all the time for weeks. No need to reboot the router. If a server gets blocked a new is always available. Hma is 20$ cheaper for a year’s subscription but the headaches are not really worth it and, if you are overseas forget about it. I’m sorry I’m only 3 months into annual sub. Money down the drain
by History-Mike
In the early years of this VPN, it worked great. Fast, simple, and never a problem. Since mid 2020, VPN fails to connect constantly. Have to manually configure. Since 2021, the only fix that works, is to delete the app, download fresh, and install. Works fine for about four days, and back to “delete, download, etc.” Not worth the effort of contacting support, as in the past, they did nothing, I had not already tried. Bye-bye HMA.
by Cjreviewsit
It works, but it's slow and has connection issues. Constantly disconnects and then won't get a new IP, forcing me to turn it on and off manually. Fix it!!!!
Update: yeah, I’m sick of it. The other day it treated me like I wasn’t subscribed even though I pay month to month. In fact, I should say that it consistently does this every month on the day my subscription expires, but it became permanent and the support tech told me to just reinstall the app. No. Sorry, but the proxy isn’t even that sophisticated. If you are going to make a dumbed down proxy program, at least make it work. Done with it. Switching to another proxy service.
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