Contact HMA Hotspot VPN Proxy Support
Company Name: Privax
About: Privax, the parent company behind HideMyAss.com.
Headquarters: London, England, United Kingdom.
HMA Hotspot VPN Proxy Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Privax
Verified email ✔✔
E-Mail: info@hidemyass.com
Website: 🌍 Visit HMA VPN Proxy & WiFi Security Website
Privacy Policy: https://www.hidemyass.com/legal/privacy/
Developer: Privax
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Privacy & Terms:
https://support.hidemyass.com/hc/en-us/sections/200996608-HMA-iOS-App
5 Most reported problems 😔💔
Too many problems to use: First, says it's compatible with multiple Win platforms - it's not (only Win10 and above). Claims it works with streaming - not very well. Not the best for torrenting. And, last but not least, they hide behind email walls without a phone number or a chat line. ¿Do you have problems?... if so, I hope you have a lot of time to wait for them to get back to you whenever they feel like it. No phone/chat = no earnest accountability. Don't trust any company that actively tries to hide how you can contact them directly.
Too many problems to use: First, says it's compatible with multiple Win platforms - it's not (only Win10 and above). Claims it works with streaming - not very well. Not the best for torrenting. And, last but not least, they hide behind email walls without a phone number or a chat line. ¿Do you have problems?... if so, I hope you have a lot of time to wait for them to get back to you whenever they feel like it. No phone/chat = no earnest accountability. Don't trust any company that actively tries to hide how you can contact them directly.
Don’t use with flashrouter!
by Bangkok10110
Drops connections all the time. All the severs are blocked by many popular streams and services if you are outside USA. Changed to the next popular VPN and never issues. Stays connected all the time for weeks. No need to reboot the router. If a server gets blocked a new is always available. Hma is 20$ cheaper for a year’s subscription but the headaches are not really worth it and, if you are overseas forget about it. I’m sorry I’m only 3 months into annual sub. Money down the drain
Deleted and moved on.
by History-Mike
In the early years of this VPN, it worked great. Fast, simple, and never a problem. Since mid 2020, VPN fails to connect constantly. Have to manually configure. Since 2021, the only fix that works, is to delete the app, download fresh, and install. Works fine for about four days, and back to “delete, download, etc.” Not worth the effort of contacting support, as in the past, they did nothing, I had not already tried. Bye-bye HMA.
Works, but slow and connection issues
by Cjreviewsit
It works, but it's slow and has connection issues. Constantly disconnects and then won't get a new IP, forcing me to turn it on and off manually. Fix it!!!!
Update: yeah, I’m sick of it. The other day it treated me like I wasn’t subscribed even though I pay month to month. In fact, I should say that it consistently does this every month on the day my subscription expires, but it became permanent and the support tech told me to just reinstall the app. No. Sorry, but the proxy isn’t even that sophisticated. If you are going to make a dumbed down proxy program, at least make it work. Done with it. Switching to another proxy service.
Have a Problem with HMA Hotspot VPN & Proxy? Report Issue
Why should I report an Issue with HMA Hotspot VPN & Proxy?
- Pulling issues faced by users like you is a good way to draw attention of HMA Hotspot VPN & Proxy to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HMA Hotspot VPN & Proxy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HMA Hotspot VPN & Proxy.
