DittoChat Status

Last Updated on 2023-11-10 by DittoLive Incorporated

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Common DittoChat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DittoChat app on iOS and Android devices. Solve all DittoChat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DittoChat iPhone Issues and Solutions

DittoChat iOS app crashes, not working, errors
DittoChat iOS app network issues
DittoChat on iOS has black/white screen

DittoChat Android App Issues and Solutions

DittoChat has errors/crashing/not working
DittoChat server network connectivity issues
DittoChat has black screen

DittoChat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DittoChat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DittoChat app crashes or not working on Iphone (iOS):

Close and restart the DittoChat app on iPhone
Update DittoChat app to the Latest Version for iOS
Uninstall and reinstall DittoChat iPhone app
Update your iPhone to the latest iOS version

Fix DittoChat on iPhone unable to connect to server/internet connection issues::

To resolve DittoChat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DittoChat black/white screen (blank screen) on iPhone:

Follow the DittoChat iOS app troubleshooting guide Here →

DittoChat Android App Issues and Solutions

Fix DittoChat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DittoChat app issues:

Force Stop the DittoChat App
1. On android, goto "Settings" » click DittoChat app. » click "Force Stop".

Update DittoChat to the latest version on PlayStore

Clear DittoChat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DittoChat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DittoChat.

Fix DittoChat unable to contact server/ DittoChat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DittoChat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DittoChat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DittoChat on android.

Solve DittoChat black/white screens issue on Android:

Follow the DittoChat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DittoLive Incorporated, developers of DittoChat.

About this app

DittoChat shows how smoothly devices syncs via P2P connections! You can just open and enjoy real-time communication even without internet!