Contact Wireless SGx Support
Company Name: Info-communications Media Development Authority
About: The App aids the 1-time secure setup to connect to Wireless@SGx
network.
IMDA’s Wireless@SGx application facilitates the one-time setup of
users’ Wi-Fi profile for seamless connection to Wireless@SG hotspots
island-wide.
Wireless SGx Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: info@imda.gov.sg
Website: 🌍 Visit Wireless@SGx Website
Privacy Policy: https://www.imda.gov.sg/programme-listing/Wireless-At-SG/Wireless-at-SG-App-Privacy-Policy
Developer: Info-communications Media Development Authority
3 Most reported problems 😔💔
Can’t get OTP using US number
by Bobby_D.
Going to echo other reviews: I was unable to get an SMS confirmation using my foreign (US) phone number. Tried several times, and nothing. Pretty lame, since having WiFi on the MRT would be nice. It would be entirely better if they just used email instead of SMS; non-Singaporeans would be much better off.
Useless
by Dan_lim
Guess no one is maintaining this app. Tried it with different phones at different times with different accounts and never could get it to work. Latest time I tried is today with ios17. Can’t get on the server to complete registering. Might as well not have the app. What a waste of time.
Bad User interface but got it to work
by Majonin
So all reviews are true, but you have to just trial and error a lot to get it to work and just be very patient. This app works at a snails pace probably because your using a Singapore line to cross the USA. I found the last two networks works for US lines.
Have a Problem with Wireless@SGx? Report Issue
Why should I report an Issue with Wireless@SGx?
- Pulling issues faced by users like you is a good way to draw attention of Wireless@SGx to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Wireless@SGx customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wireless@SGx.
