Contact Quicken Simplifi Support

by StarOcean17

Honestly it’s missing some of the basics and it has been out for a while. This app is great for budgeting by categories, but it goes no further. You cannot see cash flow, you cannot see a P&L report, you cannot export any of the reports (which is honestly important and needed for accountants). The cash flow is useful so you can see a quick breakout of all your expenses vs income and the net income. For the reports that are there you can’t click on it to view the data broken down at a quick glance. You’re relying that you categorized it correctly to begin with.
Dashboard doesn’t let you view cash flow which is worthless. Having to push the back button multiple times to get back to the dashboard is obnoxious. No dark mode. App can only pull 4-5 months prior when syncing for the first time. Yet there is no way to import financial statements to fill in the missing months. So when you start this app you cannot see a full annual account report. Etc. If you just care to monitor your budget only you’re better off using something like spendee, wallet or that envelope app. This is not worth $40 annual. For that sum I expect a fully usable personal finance app.

by Jostini85

This app is fantastic. I’ve used Dave Ramsey’s envelope system with all cash, graduated to EveryDollar, dabbled in Mint and settled with YNAB over the past 12 years before reading about Simplifi in Wirecutter. Started using four months ago and is hands-down the best app I’ve used for budgeting and money management. Easily saved me hundreds in first few months by getting me back on the money-management wagon. There are loads of unique features which make it a cut above the rest.

A few weeks ago, arguably the best feature of the App, the Spending Plan, just stopped working correctly for a day or so. Annoying, but not the end of the world. Well, three weeks later, the bug has returned and the Spending Plan has been out of sync and offline for the past four days…right at the end of the month when money needs the most active managing. Needless to say, this is a criticism issue that needs to be addressed. I’m hoping the developer gets this fixed ASAP and this does not become a recurring error.

Hoping for the best, but expectations have officially been lowered.

by Jbas21

First off, I do like the layout and the general appearance of the app. Worked well right away and decided to buy a yearly subscription. This is where it started to go wrong. Bugs, Bugs and more Bugs started to appear. Spending plan has been broken for me since the start of February. Spending plan says all zeros no matter what I do. This is an important part of the app for me and I sent in a support ticket that was escalated but it’s now March and nobody can fix it. Customer service is responsive in the app but without resolution of this bug I have a hard time finding value in this app. Second, the app has become painfully slow. I mean very slow, app freezes are normal and have to resort to access on the Mac. Saving Goals often disappear, then magically come back after a week of so. I’m ready to be done with the app and will not renew next year if significant changes and bug fixes aren’t made. Can not recommend this app at all to anybody at the moment.