THE YES - Women's Fashion Reviews

THE YES - Women's Fashion Reviews

Published by on 2022-04-14

🏷️ About: The YES is a shopping app that personalizes your shopping experience by learning your style preferences through a quick style quiz. It offers a personalized feed of fashion recommendations from hundreds of high-to-low brands and emerging designers, all available to purchase directly on the app with free shipping and returns. The app gets smarter with every YES and NO, tailoring search results to your size and style preferences. It also offers sale alerts and social shopping features.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
44.7%

😎👌🔥 Positive experience
43.0%

🙄💅🫥 Neutral
12.3%

~ from Justuseapp.com NLP analysis of 616 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app learns from user selections and tunes the feed to show relevant items

- Wide assortment of brands

- Easy-to-use interface and cart tracking

- Visuals and emails are appealing

- Ability to filter searches for sustainable pieces/brands

- Customer service is quick and responsive

- Checkout is fast and easy

- Tailors products based on user preferences

- All preferences and purchase history in one place



Read 36 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

I don’t know what’s happening

2022-05-22

I don’t know if it’s an influx of orders or just s*it customer service but I ordered a coat and a shirt by accident actually and I emailed them 5 minutes after doing so asking for them to cancel, never got a response. I emailed them days later asking for some kind of update on my order as I never received confirmation or anything. They email me back within 30 minutes (which says a lot about them that they ignored the first email) and I receive a very curt response say that estimated delivery is December 9th. It made me feel like I shouldn’t even be asking. But you’re app is the one that says delivery in 2-4 business days. And I didn’t receive any type of confirmation email. You should expect me to follow up. I just really don’t appreciate the service

Hated it!

2022-06-23

This is a dummy app that sells items that aren’t even available or in stock! I order a pair of balenciaga crocs from them and then they email me days later after taking my money, stating that the item was out of stock… If you do not have access to the product or have some connections with the company, why are you selling these items??? I was told that they ship directly from brand, so really there is no need for THEYES . I can shop directly with the brands myself and besides I have managers contact at most stores… All they do here is advertise/ items, not even knowing the inventory, which is pointless…

Awful customer service

2022-07-24

I ordered a shirt. I was told it would ship in 2-3 days. After 2 weeks passed, I reached out and asked why my order hadn’t shipped. I was then told that my order wouldn’t ship until a month from when I ordered it. Fine. Annoying that I wasn’t told but that’s not a big deal. Well... it’s been almost a month since the day I was told my package would ship and nothing has changed. I reached out to customer service last week and I am being ignored.

Needs better and more filters

2022-08-25

First my size is not an option. THEYES eludes to having a greater size range than it does. More filters are definitely needed. I only wear natural fibers. I’m allergic to polyester. Takes too long to delve into the options presented. I don’t use purses. I’d rather not have to ‘no’ them. The first set of options to get to know my style was an utter failure. I was presented with items I’d already said I would never wear. I don’t wear blue. There is no way to exclude specific colors. I found THEYES so frustrating I deleted it

Bad customer service

2022-09-26

On Instagram, THE YES cancelled my order. I gave them the benefit of the doubt and asked them why, But to my surprise they had left me on seen. I said “Why did you cancel my order?” They had left me on seen and NEVER responded back. I did a follow up response saying “How come you left me on seen?” And once again, I got left on seen. It has now been an hour and I have had no response. I am flabbergasted by the behavior the Instagram page has run. I see them keep posting on their story and they still didn’t do anything about my situation. One star.

Horrible Customer Service

2022-10-27

I’ve never been one to write a review but feel compelled to after having contacted customer service 3 times over the course of a week and receiving no response. I ordered a dress 19 days ago, and it said it would ship between 2 - 8 days after purchase. I have received no order or shipping update, despite multiple requests for one. I will not be purchasing anything from the Yes again.

Disappointed

2022-11-28

I’ve been dreaming of this kind of app and started my profile and notice it’s all about expensive designer brands. I’m a seamstress and very picky about how my clothes look. I did all the settings and one of the first outfits that shows up in my list is a crop top and I said no to crop tops. 😡 Shows algorithm still needs work. I like the idea, but I’m going back to shopping in thrift stores. I don’t like the idea of encouraging more wasteful designers with their high prices, btw a lot of these designers get their clothes made cheaply and jack up the price cause of their name. If more people knew... I would have been a designer, but after learningthe ethics behind designing really is wasteful and bad for the environment.

Great concept, wish there was more personalization

2022-12-29

I love the idea, but there are two features I wish would be implemented. First, I wish there was a filter to exclude animal products. There are some styles that I like but are made with leather/wool, so I don’t want to say “no” given that the style is correct. Second, I wish there was a way to exclude specific brands. I wouldn’t buy from a fast fashion brand, but again I sometimes like the style so don’t want to say “no” and mislead the algorithm about what I like. Last, this is pretty minor but I wish it would be optimized for iPads. Otherwise, I really like THEYES !

Great app

2023-01-30

I need to post an update to my previous review. I must say customer service is the quickest when it comes to responding. They take care of any issues or concerns in matter of minutes not hours. They are top notch.
I’m very pleased with them and I will continue to recommend them to family and friends.

Amazing selection

2023-03-03

I was able to find a fabulous Valentino gown on sale. I love the Yes website that has the Style tab so THE YES knows what I like and provides lots of styles that I like! Simply fabulous with lots of ideas for every price point.

So fun to shop!!

2023-04-01

I love THEYES, I’m so glad my friend shared it with me. It’s fun to browse products and brands, even if I’m not necessarily looking to buy something right now. Everything I see feels like me, it’s such a better shopping experience!!

THE BEST

2023-05-03

Customer service is TOP NOTCH!! I have never seen customer service taking care of my concern in a matter of minutes. They do!! They respond very quickly!! I recommended THEYES to family and friends. Shop with confidence!

Brings what I love to me

2023-06-03

I’m not a big fan of shopping, and I get overwhelmed by all the choices easily. And when that happens, I shut down all shopping. This site brings to me the things I want to look at. And I can keep narrowing or broadening the focus as I like.

Amazing

2023-07-05

So happy I came across THEYES. Makes ordering and shopping so easy, especially with free shipping/returns. I originally came across THEYES after trying to dodge high shipping costs on the brands website, so this changes the game.

I also appreciate that you can filter your searches to only look at sustainable pieces/brands. It saves soooo much time vs comparing between separate sites.

The only fashion app you need!

2023-08-05

Love having all my preferences (especially my size, brands) and purchase history in one place. Plus, checkout is super fast. Shopping on my phone has never been this easy... actually way too easy for my wallet.

A unique app that makes shopping more fun

2023-09-06

I use a couple of shopping/fashion apps, but this one is the best that I’ve discovered — I love the idea that it tailors the products based on my preferences, and sometimes it’s easy to get sucked into tapping “YES” (or “NO” lol). 😆

I also like that the brand is so different and bold! Love their IG posts.

Great! Feature suggestion

2023-10-08

Love THEYES, am surprised that it’s actually filling a gap in the fashion app game!

I did read someone else’s review regarding having a filter that would allow you to exclude animal products. Even if it were just “leather” and “suede” while looking at sneakers, as it can take a long time to sift through all the shoes you like and have to look at there composition.
Would be awesome to have the feature for purses as well!

Thanks for THEYES and being open to suggestions from customers! There’s definitely something here and I’m thrilled to have found it!

Makes browsing a breeze

2023-11-08

Love how THEYES learns from my selections and tunes my feed to show me everything I could ever want. Such an amazing assortment of brands. Easy to use interface, easy to add items to a cart and track prices. Love the visuals and emails as well! My only complaint is that I don’t have enough money or closet space to keep up with the never ending gems THEYES shows me! Can’t wait for more brands to get on board, YESYESYES 💫

A new favorite habit

2023-12-10

Finding new brands and clothing has been so easy since finding THE YES. My favorite habit is opening THEYES every morning and yes’ing everything I like. I will then get notified when things I like go on sale. And they added the YES FUNDS so everything is better priced here than anywhere else. Game changer!

Love

2024-01-10

The perfect online “window shopping” (and real shopping). The ability to scroll through varied items and brands, without it being an endless sea of 10,000 things. The ability to see things you like, without applying 10 filters and sorts. The fact that you get money back for future purchases, buying things you actually want to buy? Priceless!

Sorry...no

2024-12-17

The tapping thing gets boring pretty quickly. I tap things I don’t want to see and I still get more like them. Instagram is a better bet.

Maybe Yes targets the same kind of reluctant shopper as StichFix or perhaps it should target men. If you’re a fashion girl who knows what she wants and the price to pay, the YES app will frustrate.

No men’s

2024-12-17

Might be good, might not be good. Would be great to say out of the gate that this is, currently, women’s only. But downloading, going through phone number verification, etc., just to find that there is nothing for men is disappointing.

Disappointing!

2024-12-17

I’ve been eagerly awaiting the launch of THEYES since last year. The learning curve for its ML is too slow. After my initial quiz, I was served up “The Latest and Greatest For You” picks. They were all cringy-awful and some in styles I explicitly said No to. What a bad first impression. Bummer.

Cool concept, no men’s

2024-12-17

Nowhere did it mention only women’s clothing are on THEYES so was a waste of time. Either way THEYES is great just useless at this point for men and this wasn’t stated

Has Potential but...

2024-12-17

This has potential but it’s unfortunate that it is not a universal app. We do our online shopping with an iPad.

Having to hold it vertically and using it as a giant iPhone is not comfortable nor does it take advantage of the large screen size of the iPad.

Not For Men

2024-12-17

Please be more upfront and transparent about the fact that THEYES is for women only before taking my personal info like email and phone number. Otherwise, the onboarding experience seemed pretty cool.

Love it

2024-12-17

It’s fun to play with. Love the daily feed and quiz. Great shopping experience :)

Great start

2024-12-17

A new way of shopping!

Shopping made fun again

2024-12-17

THEYES actually does what I've been waiting for. I don't have to scroll through endless pages of stuff I don't want or would never buy. Don't think I'll be shopping anywhere else anymore!

Just what I need...

2024-12-17

Another app to fuel my retail addiction. 😂 my fav feature is when I get a notification suggesting something I might like.

YES! I love it! YES - I will buy it. Thanks! 💁🏽‍♀️

Jen K

2024-12-17

Finally an app where everything in my feed is in my size! And showing me super cool products that fit my style and that are brands I love. 1 click to purchase. Life changing!

Awesome!

2024-12-17

Such a smooth and easy shopping experience through The Yes platform! User friendly, personalized, shopping experience with just a few clicks of the buttons. Love it!

You’d be hard pressed to find a better e-com app

2024-12-17

Amazing app! ML is responsive and THEYES is constantly evolving as if someone is serving up items to me personally and listening to my feedback at the same time.

5 Stars!

2024-12-17

Great product. The system is able to quickly understand the fashion interest of user and easy to navigate the site. Future of shopping!

I love this app

2024-12-17

The best shopping experience. Period.

SS
2022-02-06

The Yes engages in unprofessional, unacceptable, and potentially unlawful business practices inclusive of substandard customer service, failure to communicate with consumers regarding product / order inquiries, and charging customers in advance for unavailable items. Additionally, there appears to be an ongoing pattern of numerous disconcerting consumer complaints submitted to the Better Business Bureau. Sadly, customers are at an increased risk of a problematic transaction due to The Yes' reprehensible business practices. Consumers that are victim to unscrupulous merchant actions can file a complaint with the Federal Trade Commission and/or initiate a chargeback with their credit card company. B-E-W-A-R-E!!



Is THE YES Safe? 🤗🙏


Yes. THE YES - Women's Fashion is very safe to use. This is based on our NLP (Natural language processing) analysis of over 616 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for THE YES Is 49.0/100.


Is THE YES Legit? 💯


Yes. THE YES - Women's Fashion is a totally legit app. This conclusion was arrived at by running over 616 THE YES - Women's Fashion User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for THE YES Is 63/100..


Is THE YES - Women's Fashion not working? 🚨


THE YES - Women's Fashion works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with THE YES - Women's Fashion? Post a Review




Features

- Personalized style quiz to learn your sense of style

- Personalized feed of fashion recommendations from hundreds of high-to-low brands and emerging designers

- Tailored search results in your size and style preferences

- Best price guarantee by searching the web for the best available price

- Free shipping and returns

- Sale alerts for items on your YES List

- Social shopping features to connect with friends and share YES Lists

- Women's only shopping (Men's and Petite shopping coming later)

  Customer Service/Support
Developer:
The Yes Platform, Inc