Sweetwater Music Audio Gear Reviews

I have absolutely no idea where all the five star ratings for SweetwaterMusicAudioGear came from. It is literally the most glitchy app on both my iPhone 14 Pro & my Samsung Galaxy S21. It doesn’t save any of my settings. I have to click on link’s multiple times to get it to navigate to a different page/view. It often times won’t add the product I want to my cart or save a product for later. I either have to unload it on iPhone or force stop it on Samsung in order to see the CORRECT cart and/or Saved Later items. This is a developer issue. Sweetwater has excellent customer service and warranty, but their apps and website all have the same glitches I described. I think a lot of their customers overlook it because of the other attributes, but it’s 2023 what and WAY past time for Sweetwater to do a complete overhaul of their developers and GARBAGE software!

I’m a loyal Sweetwater customer, but SweetwaterMusicAudioGear is unusable. I think I’ve only signed in to my Sweetwater account successfully ONE time in the past 6 months. Otherwise, I get stuck in a loop of entering my credentials and then being prompted to sign in again. This happens regardless of what method I try - username/password, passkey with Face ID, Sign In With Google. When browsing without signing in, pages take minutes to load and sometimes do not load at all. I keep hoping this will improve, but I’m ready to uninstall and quit wasting my time.

I love sweetwater as a company and place to gather info and compare products, but SweetwaterMusicAudioGear is garbage. It’s slow as molasses and can be very glitchy at times, but I could get over that…what I can’t get over is not having a back button or swipe for back feature anymore. You have all these great filters to search products with, but once you click on a product you can’t go back. You have to start your search all over again, which I gotta tell ya totally makes me not use your app anymore. Sweetwat stands for quality but SweetwaterMusicAudioGear is garbage.

Love Sweetwater. I use them religiously for online purchases. But SweetwaterMusicAudioGear has some glaring issues. My biggest issues come from SweetwaterMusicAudioGear ‘crashing’ in the middle of use. For example, I’ll open the page to an item and want to open the pictures in the format where I can see them full screen. This only works about 20% of the time. The rest of the time SweetwaterMusicAudioGear completely glitches out and becomes useless and I have to fully restart everything. And even then half the functions don’t work even after a reboot. This glitching out that crashes the entire app happens nearly every time I open SweetwaterMusicAudioGear , in some capacity or another.

Sweetwater is nearly 10/10. SweetwaterMusicAudioGear should match that.

After spending $thousands with Guitar Center over a period of decades, I left GC altogether in 2020. I had dabbled with a few purchases from Sweetwater prior to this decision but after a few dealings with Drew, I made the decision to never spend my money anywhere besides Sweetwater. You have always over-delivered. I have always received exactly what I needed, and have always been properly guided by Drew’s input. He is knowledgeable and passionate about all things musical. I trust him to a fault. I have also recommended family as well as friends that also enjoy playing music to Sweetwater (and told them to seek out Drew). Y’all are an asset to the music community. Great job!

No issues, awesome customer service and you also get your own cool engineer salesman too, can’t go wrong with 2 years of free warranty upon purchase and good fast reliable shipping and SweetwaterMusicAudioGear is easy to scroll through and shows old purchases and search history I mean can’t really complain, doesn’t lag or anything smooth transactions (THANK YOU SWEET WATER I LOVE YAH AND FOR THE FREE CANDY)

I bought a PRS McCarty 594 SE. The online tools and gallery really helped me make my decision for the exact guitar I wanted. Was able to compare them side by side.
Shipping was fast exactly the way they described it would be.

After I decided to buy I contacted Sweetwater and put in an extension my friend gave me. Let me just say, Mitch Dazey ext. 1768 is fantastic to work with! I’m new to all this and he put my mind at ease, walked through the process and answered every question I had. Took his time to answer all of them no matter how Dumb they sounded. Call Mitch, you’ll be glad you did!

Anyway, thanks to Mitch and Sweetwater for an excellent experience.
I love my new guitar, it’s perfect.

I let Sweetwater know about a few problems I was having with SweetwaterMusicAudioGear that made it next to impossible to use on my iPad, and they actually listened and fixed it! Thank you! I love Sweetwater so much! I really appreciate your attentiveness to your customers’ needs and your impeccable professionalism. I’ll never buy my gear from anywhere else.

I have to say Sweetwater’s customer service is pretty stellar, they call to make sure your purchase is exactly what you wanted, it arrived in great shape, I’ve found their pricing to be better than the competition most every time! It’s just nice to know where you choose to spend your hard earned money matters to some merchants. SW keep the great work!
Sincerely S. Waugh

I’ve had nothing but positive experiences ever since using Sweetwater for my music needs. I’ve purchased DAWs, percussion, guitar, and live gear from here. My sales engineer Ashton has been excellent with all sorts of support. He checks in every time I make a purchase and has been key in to the equipment I choose. I recommend using Sweetwater and forming a solid relationship with your sales engineer!!

Just started learning how to play guitar. Came across Sweetwater on google. Ordered a amp and within 5 minutes Sweetwater called. Thanked me for choosing their service. We spoke for about 5 minutes. The people there and the support they have is nothing I’ve experienced before. They genuinely care about what they do and make you feel like family.

I have literally never had a bad experience with Sweetwater. I’ve had the same sales rep from the beginning and he stays in touch and makes sure I’m happy and that has been well over a decade. It doesn’t matter whether it’s a high end purchase or a new set of strings these people will make sure you have what you want and follow up to make sure you’re happy with it.

Sweetwater iOS App Review

The Sweetwater iOS app is a must-have for musicians, producers, and audio enthusiasts. It offers a seamless shopping experience, making it easy to browse and purchase instruments, recording gear, and accessories. The interface is clean and intuitive, with detailed product descriptions, reviews, and high-quality images that help in making informed decisions.

One of the standout features is the personalized service—just like on their website, SweetwaterMusicAudioGear connects you with a dedicated sales engineer who provides expert advice and support. Order tracking is straightforward, and SweetwaterMusicAudioGear also includes financing options, making it convenient for larger purchases.

As a longtime Sweetwater customer, I appreciate their commitment to customer satisfaction, and SweetwaterMusicAudioGear reflects that same level of quality. Whether you’re a beginner or a pro, the Sweetwater app makes shopping for music gear a breeze. Highly recommended!

Sweetwater and everyone working there are just the coolest people ever. They always call and make sure my products are working fine and the customer service is out of this world. The functionality of SweetwaterMusicAudioGear is simple and easy to use. Sweetwater is always there for you and on your side. I’ve never had a bad experience.

I love SweetWater app for the ease of use and the big bonus is 1000% amazing sales help! Beautiful people who know exactly what to say to make you feel comfortable when you’re trying to get a studio up and running but you just need to tweek and fine tune something as important as treating your room. They are a treasure trove of knowledge and put your mind at peace. Thank you SW! You guys are the best at what you provide and have the best prices!

SweetwaterMusicAudioGear format is cool, where you get an option to select your preference of 4 different models of guitars. On a previous Dyad humbucker order, my sales rep Evan followed up with me and even helped me dial in a better tone on my amp and pedal!

It's really the simple things that matter, the customer-based details, that make Sweetwater stand out to me. I have a GC close to me, but they don't have the catalog or customer service that Sweetwater provided.

I love Sweetwater it’s the best place to order anything for you and your instrument. On top of that they have some of the best deals for you and specifically for what you play. My time with ordering from Sweetwater has been the best always calling to thank you for your purchase, and to ask how you like your purchase after it has arrived. Overall I give Sweetwater a 10/10. Really grateful that I found this place to order all my new drum gear.

Everybody knows Sweetwater. Customer service is always on point and items ship fast. SweetwaterMusicAudioGear has a problem where I have had to constantly press and hold a button to prove I am not a bot. Im logged into my account, shipping to my address with same payment method as always. Im not on home wifi but cellular. I have never had such a problem trying to give a business money. Went through this like 5 times, closed and opened app.

Sweetwater has offered the best service out of any online instrument store. I have bought many things from Sweetwater and they have excellent service they have given me calls telling me about how long the shipment process is going to be, and when my package will be arrived, they have also asked me about guitars and I like more into a personal friendship rather than, just some guy on the phone I would rather buy from Sweetwater than Guitar Center. Plus on the sidenote they give candy and my fat self loves that..

It doesn’t matter whatever you’re looking for whatever you decide to purchase whatever or any questions you have Sweetwater and my professional sales assistance ,who always ensures the best customer service hands down, and these days you don’t see customer service anywhere like Sweetwater!