Contact Airvet Support
Company Name: airVet, Inc
About: AirVet is a telehealth platform designed to offer continuity of care between pet parents and
veterinarians.
Headquarters: Los Angeles, California, United States.
Airvet Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Airvet for Pet Parents. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Airvet for Pet Parents. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of airVet, Inc
Verified email
Contact e-Mail: [email protected]
Contact e-Mail: [email protected]
More Matches
Get Pricing Info for airVetContact airVet! Or Contact Support
Need help using airVet? Try their Help Center now!
airVet in the News!
Social Support and Contacts
airVet on Facebook!
airVet on Twitter!
airVet on LinkedIn!
Read 5 Customer Service Reviews 😭😔💔
About four months ago June 21 I had signed up paid to $30 talk to a vet for like two minutes couldn’t help me and now I’m being charged $30 for the last four months why I mean do you charge everybody every month $30 even if they don’t even used to that site I don’t feel that’s right
I was charged twice for a visit; don’t mind paying $30 but I was later charged again and never talked with anyone
Do Not Use
by Sarge'sMom
My vets office had no idea how to use this, just told me it was the only way to speak to my vet about my dogs surgery. BIG mistake! Post-Op I was worried that something was wrong. Tried Airvet and seen it was $30 to speak to the vet. Called vet office and they wanted to make appointment and charge me for office visit! 8 months later.... my 7 yr old dog is ill for the 1st time. Have an office visit. Doc tells me to open a case for communication for free follow up. Not sure how to do that, so I called the vet office for guidance. Well, “Chantelle” told me to use the 24/7 tab and it would auto select my pre-selected Vet I registered on Airvet. Nope. Random out out my state Vet tried to video call 2x. I declined both times. COST ME $40 to decline calls! AND I can’t remove my stored credit card. My take away? Airvet is horrible and if you bet office pushes this app? Be Leary. Found out my small town vet sold out and is now just a money mill.
No vet available, no way to find out how long to wait
by Tofusheep
My dog suddenly started vomiting and having diarrhea in the middle of the night, and I tried to see if I could use Airvet. I love the idea of being able to talk to a vet 24/7, but I was stuck on the waiting screen to talk to a vet for 20 minutes until I received a notification saying no vets are available. That was a waste of time. Im fine with waiting, but there’s no way to find out how many others are in front of the “line” or if there are even any vets available in the middle of the night.
A huge improvement in experience would be letting me know how many others are in front, if a vet is even available, or an approximate amount of time I may need to wait.
T
App has some bugs, but at least customer support is good.
by Kaya Danae
Tried to use the app this morning. When a vet became available, the app sat on the “Connecting” screen indefinitely... after four minutes of nothing I ended the call. Noticed that the case view in the app showed a pending $30 charge. Attempted to email support through the app’s built-in “Contact Support” feature to request a refund, but that didn’t work either, so I copied down the support email and contacted them manually.
[Update] Within a few hours of posting this review, I got a phone call from customer support ensuring me that they would be issuing a refund that I could expect in 3-5 days. They also took the time to walk through the “Contact Support” bug with me and collect info/screenshots so the bug could be addressed. Appreciate the quick/attentive response, so I’m increasing my rating to 3/5 stars. Will update again if I ever successfully use the service.
Have a Problem with Airvet for Pet Parents? Report Issue
Why should I report an Issue with Airvet for Pet Parents?
- Pulling issues faced by users like you is a good way to draw attention of Airvet for Pet Parents to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Airvet for Pet Parents customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Airvet for Pet Parents.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
