Pokémon TCG Card Dex app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Connection
44.8%

Not working
31.0%

Login
10.3%

Something else
6.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Pokémon TCG Card Dex Problems 😠👌🔥

- Missing a few key things for deck building.

- Does not identify holo or reverse holo cards.

- Only carries sets from as far back as XY.

- Does not include promos, jumbo cards, coins, or other accessories.

  2 Reported Issues: 😵🆘🛟🚨📢

Turo Heikkinen
2023-06-05

scanning doesn't seem to work at all with samsung a33. light and bg should be fine and shows the view good but scan doesn't recognise any cards

Nick LUYTEN
2022-12-07

Hi, With my phone it seems impossible to scan any card. I tried with different backgrounds and lighting, but nothing works. When I check videos of other people scanning cards I see it works very fast and their lighting and backgrounds are usually not better than mine. Leaving me to think the issue is with the compatibility with my phone. I also cannot find any other people complaining about the scanning not working. I also tested the app Poke TCG from Dragonshield and thisone scans cards very easily on my phone as well. But I would love to use the official pokemon app I have a Samsumg Galaxy S21. Running android version 13

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About this app

Pokémon TCG Card Dex is the official app to manage your Pokémon TCG collection.  Pokémon Trading Card Game players, rejoice!  With an ever-expanding world of cards, this will be your one-stop place to browse, manage, and set goals for your collection. -Browse a growing database of new, current, and legacy expansions to the Pokémon TCG. -Search for specific cards by type, name, Hit Points, or other statistics to make building your decks as easy as possible. -Scan your cards into PokémonTCGCardDex with our state-of-the-art image recognition feature, and see how far you've come in your collection. -Track which cards you've scanned, so you can figure out which cards you still need.