Herbert app not working? crashes or has problems?

Herbert Status

Last Updated on 2021-10-03 by cayowai GmbH

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Common Herbert Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Herbert app on iOS and Android devices. Solve all Herbert app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Herbert iPhone Issues and Solutions

Herbert iOS app crashes, not working, errors
Herbert iOS app network issues
Herbert on iOS has black/white screen

Herbert Android App Issues and Solutions

Herbert has errors/crashing/not working
Herbert server network connectivity issues
Herbert has black screen

Herbert iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Herbert app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Herbert app crashes or not working on Iphone (iOS):

Close and restart the Herbert app on iPhone
Update Herbert app to the Latest Version for iOS
Uninstall and reinstall Herbert iPhone app
Update your iPhone to the latest iOS version

Fix Herbert on iPhone unable to connect to server/internet connection issues::

To resolve Herbert network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Herbert black/white screen (blank screen) on iPhone:

Follow the Herbert iOS app troubleshooting guide Here →

Herbert Android App Issues and Solutions

Fix Herbert not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Herbert app issues:

Force Stop the Herbert App
1. On android, goto "Settings" » click Herbert app. » click "Force Stop".

Update Herbert to the latest version on PlayStore

Clear Herbert App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Herbert app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Herbert.

Fix Herbert unable to contact server/ Herbert internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Herbert » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Herbert » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Herbert on android.

Solve Herbert black/white screens issue on Android:

Follow the Herbert android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at cayowai GmbH, developers of Herbert.

About this app

Use this app for orders on site at the restaurant, for delivery or pick up of food and drinks. this app offers you - thanks to allergen filters - your individual digital menu. Mark your favourite restaurants and let yourself be surprised by special offers and events in your personal mailbox. Search for new restaurants close to you, great events and attractive offers on our web portal at app-eat. eu. Let the photos whet your appetite and pay contactless after a successful order without waiting time. We wish you lots of fun and above all an enjoyable time out. You can find more information about this app at app. app. And thank you for your evaluation and constructive suggestions.