Freelancers, independent contractors, 9-to-5ers with a side hustle – say hello
to Lili, an all-in-one online bank account designed specifically for YOU! NO
ACCOUNT FEES It’s your money, you shouldn’t have to pay for it! A Lili
Listed below are our top recommendations on how to get in contact with Lili - Mobile Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Lili - Mobile Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lili Financial Services LTD
Get Pricing Info for Lili
I transferred 100 dollars from my husbands account to mine so I can start using what I thought would be a good freelancer account. Well little to my knowledge you can not transfer money from another account that is not in your name. Ok no problem. But there was a problem, they took the 100 dollars out of my husbands account immediately and never gave me the funds into my Lili account neither did they put the money back in my husbands account. So trying to figure out what was going on I called Lili customer service number and was told three different things by three different representatives which neither of them could help me recover my funds. Now I’m in the process with my husbands bank on disputing the funds transfer so that I can retract the disbursement by an attempt to get my husbands money back to him. Hopefully they do not dispute the dispute. We will see but overall I can not trust a company with my money who is going to act like there is nothing they can do fir you when they take your money and it disappears in thin air. Do not use them if you have a discrepancy they will NOT resolve it for you. You will be left to figure it out for yourself. To make matters worse the lady representative I spoke with had a serious attitude with me like I stole her money. Just don’t use Lili. I recommend Chime and Varo. I have never had a problem with them helping me or them taking my money
I’ll update this review if they ever get back to me, but at the moment this may be the worst customer service I’ve received for pretty much any service (let alone a banking one that has my money). I usually ignore 1 star reviews but now I’ll start taking them seriously. Lili said they have shipped my card but it never arrived. Checked my address and it was correct. So I asked them to cancel that one if it was a postal mistake because I know it’s not their fault, but I never got confirmation they actually cancelled it. I got back to them telling them that it is the correct address and I got no response. Now I have to reach out again and start the process all over. Keep in mind it has been one full month and they cannot even ship my card. Probably cancelling this soon if there even is a way to do it.
So far I’ve enjoyed Lili, especially the resources on the website for freelancers. But, I’m starting to wonder if I’ll ever get my actual physical card. The steps for the card (as it says on the app) says “Embossing”,“Shipping”, and “Arrival” after everything is set up. My concern is that my card’s arrival date keeps getting further and further starting from January 16th, now to January 23rd as of 8:50pm, but it was on January 22nd at 9:00am this morning. Will I actually get my card? I like Lili so far and want to continue using it, but I’d feel more comfortable with a physical card in my wallet.
By Adrian gutierrez
Mar 26 2021
I got a direct deposit of $417 and I got posted but my card was frozen I wasn't able to use it that seemed Knights my $400 were missing I tried to get a hold of Lili for a week already and I can't get ahold of nobody I sent them emails and they said just send me this information I sent it to them and nobody calls me I can't get ahold of nobody where's my money
Leave a comment: