Monster Smart App Reviews

Monster Smart App Reviews

Published by on 2024-04-04

🏷️ About: Monster Smart, Always Lead. Never Follow 1.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
44.0%

👿🤬😠 Negative experience
40.0%

🙄💅🫥 Neutral
16.0%

~ from Justuseapp.com NLP analysis of 26,036 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Great functionality and consistent performance

- Supports 5G

- Unbeatable price

- Quality is up to par

- Devices remember all prior settings when reconnecting to the wifi of the new gateway

- Multiple ways to get to the same thing

- Can work with music



Read 38 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Very inconvenient to work with

2022-05-25

I have spent SOOO MUCH TIME trying to connect the lightstrip to wifi. Even with me checking off the list to make sure i had 2.4ghz wifi (which for some reason they dont take the stronger 5Ghz). I got them to connect one time and they worked for one night. Then as friends were over, they started blinking again even though my wifi was fine. This company tried to be cool by giving MonsterSmartApp to control it, but as its flawed and hard to work with, you would hope to have a remote to work it incase MonsterSmartApp stopped. NOPE. They give this singular button attached to the initial wall plug cord, so if you want a different color, you have to get up and play with the button. Just hope you didnt put it up high to the ceiling like majority do but to change it from "white" (which is more so blueish) to red will be a pain.... i would NOT recommend

Trash

2022-06-26

There are multiple ways to get to the same thing. Makes it confusing for people. You can view your account through settings and if you press your name at the top. That’s dumb and confusing. Nowhere does it say on the box that the lights can work with music. But it can SOMETIMES? Idk do you guys randomly put that feature in every couple boxes? I purchased two & only one can do that and it’s NOT the one I already stuck to something else. So so I have to pull it all off and the adhesive won’t stick. The adhesive isn’t even 3m. It’s trash. I had to use a razor to stick between the adhesive and the paper that covers it. If you pull off the tab you guys left to pull off the adhesive it literally rips off the whole adhesive OFF of the lights meaning you won’t even be able to stick it anywhere. MonsterSmartApp is confusing even for a 24 year old tech savvy millennial. I can’t use half the features you listed. MonsterSmartApp and product is garbage. Returning it back to Walmart tomorrow. Don’t buy this trash.

Won’t connect, very disappointed

2022-07-27

Okay I got my new LED lights two days ago, I got MonsterSmartApp and started to pair it. Every time I try to pair it, it doesn’t work I’ve tried multiple times but every time it either says can’t find or try again. Personally I think it’s stupid not to include a remote with the package because having all by app is incredibly ridiculous. Not all people have the right internet or don’t have enough money to compliantly change the internet just to fit the means of the LED light. And what if MonsterSmartApp isn’t working such as what is happening with mine. Also your instructions are completely inaccurate and hard to follow, if you are looking for good LED lights look for one that at least comes with a remote. Thank you for reading my review and please be cautious.

This was a complete scam

2022-08-28

I hate this I was expecting sum simple to but on but no it was not. It come with a strip that isn’t even the length of the top of my shortest was so I had to buy more. And the box didn’t even say how short it was or even that it had to be plugged in. There were some at Lowe’s that I knew I should of got they were wireless and they were actually long and could at least fit on one wall unlike this brand. Plus since you have to plug this in how do you think we can stick it on the top of our wall we’ll we can’t. Plus the stupid app wouldn’t connect to my Wi-Fi and my WiFi is completely fine. This was a complete waste of money for me and I will be returning them.

Invasive privacy scam

2022-09-29

This product requires registration for full functionality, so I’m returning it. You do not need to know all of my contacts, address, phone number, location, wireless info to turn on a light. Here’s the relevant part from the privacy statement. (Which you should read) They even collect info about your cellular company. Buyer beware.
“When you interact with our Product, we automatically collect device information, such as the MAC address of your devices, IP address, wireless connection information, operating system type and version, application version number, push notification identifier, log files, and mobile network information.”

There are better lightbulb apps for better products

2022-10-30

It’s like similar remote control apps (you have to get a new one for pretty much every single device you get). MonsterSmartApp won’t let you set a timer to change lights to a different color though. It also requires your wifi password and location in order to use. Honestly I shouldn’t of had to pay for a light with the data it collects from me.
I’m not sure how it is to use with multiple devices since the device I got had an led burn out and had a remarkably small power cord for a lighting device. Which makes sense since people don’t traditionally put light fixtures on the ceiling. You also can’t utilize the device to change individual LEDs something that’s uniquely easy to do with LED Technology. Not something I really need, but I’d be in horror if I was using these to make pixel art or something and bought ten or so strips only to find that it’s not possible. While that might be a mechanical impossibility with the physical device. MonsterSmartApp doesn’t offer dynamics either. It’ll change color with music (while MonsterSmartApp is open on screen) but doesn’t offer strobe effects or customizable patterns. The rotating patterns provided proof that it can do those things but refuses to offer customization.

Things were going good in the beginning

2022-12-01

After almost a month the light in my room were pretty cool but whenever i leave and come back to turn them on their always offline and takes forever to get MonsterSmartApp to connect back to them . Right not non of the lights connect to MonsterSmartApp Ive tried many days and followed the instructions given. The button on the light never work either and the so called Bluetooth doesn’t even work it never did I’ve always use them with my WiFi. Now they just stay unplugged because i can’t do anything to/ with them . I can’t even change the color. MonsterSmartApp needs fixing.

App needs to be updated!

2023-01-01

I recently bought the Orb and you can’t connect it to MonsterSmartApp ! I tried to look it up on google on how to connect it to MonsterSmartApp because I’ve been trying to get it work on MonsterSmartApp after 2 hours of “failed attempts” and rereading everything on the instructions but all I got was a guy playing with the thing and never turning it on or connecting it to MonsterSmartApp . I do however like that you can use it as a desktop decoration as it is a very comforting light that you have the control to make the light dimer or brighter, and you can switch to the 7 different colors it has(you can’t do any of this on MonsterSmartApp by the way it’s all on the buttons-_-). So to summarize everything I said here it is “I got scammed because Monster Smart falsely advertised their product>:(“

Good App But Issues With Bluetooth On Apple

2023-02-02

Overall, MonsterSmartApp itself is great. I use it for my LED Light Strip and the lights are awesome too. Lots of colors, scenes, a music option and a few other cool settings. But when setting up it says Bluetooth connection is recommended and says it needs Bluetooth permission and offers a way to your settings to allow it but once in the settings there’s no Bluetooth option at all. Super annoying and confusing but you don’t need Bluetooth to use MonsterSmartApp , just can’t get the full experience.

I enjoy it

2023-03-06

I bought the LED lights strips (2 of them) and MonsterSmartApp works great with them. I’ve had some issues with the lights flashing when they’re not supposed to and the colors changing when I don’t set them too. I thought it was the strip at first but after going back and buying more they also did the same thing. May be a fault on my end for the extension cord I am using. Over all I do enjoy this product the color wheel was a nice touch and the mood settings. I wish you WiFi wasn’t needed but I do see why it is. Over all an affordable product and a great app.

I liked it...but...

2023-04-04

Ok so...I like it. But for me..it has some ups and down. I have 4 of these light strips. When I connect one specific one it disconnects and it bugs the hell out of me. The other 3 are fine. They never disconnect. But it's that one that always disconnects. And my Wi-Fi is fine too. But no matter how many times I connect it it always disconnects a few minutes later.
But I do like them and I would recommend for future people who would purchase this item. But if you have that same problem I have. Idk what to tell ya. Have fun.

Fairly good app missing one key feature

2023-05-06

I’ve been using the Monster Illuminessence LED lights for about a year, and everything has been really easy to use and integrate with the rest of my smart home devices. The only thing that I consider to be really missing is that there’s no scene automation. You cannot schedule a color or a scene, nor can you put it on a smart automation. Given other smart devices support running scenes in some form, I think this is a key missing piece.

lED light strips - They work if you have WiFi

2023-06-06

These lights are cool and just awesome. I have 3 of these light strips and easily set them up via WiFi. My only complaint is from a security perspective - you must input your WiFi password directly into MonsterSmartApp so that it’s presumably stored in the light strips and wherever else which makes you vulnerable. So, if you work from home or have particularly sensitive security issues. I would suggest either not using these light strips, or setting up some sort of secondary access point (internet access required to work) dedicated for smart home devices.

But they work great and I am considering purchasing more.

they don’t support 5G?

2023-07-08

the lights used to be perfect for me, i could use MonsterSmartApp and my google home to control them, i had no complaints, they were bright, never flickered it flashed like other people said theirs did, they were overall amazing until i upgraded my wifi to 5G, the lights don’t support it so when i tried to change the wifi connection on them it didn’t work, now the only way to control them is with the button on them which is very inconvenient and annoying, but there’s not really much you can do about it😂 so they used to be great but now they’re just kinda annoying bc i can’t change or customize the color :/

GREAT, but…..

2023-08-08

Love MonsterSmartApp 1,000 percent ! But there is one problem I’ve noticed that doesn’t make much sense to me, most people want to play music off Bluetooth but the music feature of MonsterSmartApp only allows you to play music from phone , won’t allow u to play on Bluetooth devices it just stops playing and changes over to ur phone. If this got fixed like maybe using the microphone connected to the phone instead ??? Idk . Great app tho !

Great product.

2023-09-09

This product and 3 more for around my home were purchased at Walmart and the price is unbeatable. For the price you may wonder if the quality is up to par. The answer is yes!!! If you swap your modem for whatever reason, the devices still remember all prior settings when reconnecting to the wifi of the new gateway. I’m a residential communications technician with a leading “cable” company so I would not be giving this product five stars if it didn’t deserve it.

Update i found a group didint know but went into settings and saw grouping

2023-10-11

No complains found the issue i was having. [scenes all run together as if it was one i have the neons and i wish i could just put music on all 4 led strips instead of staying in one led strip on the music scene only for 1 making them all 1 would be amazing MonsterSmartApp is great functions as should would be nice if they added more features]

They work perfectly fine wish there were more colors

2023-11-11

I’ve had them for about a week they work fine but I had a hard time getting them to connect to my phone. The one thing that I recommend is that you use the screws that come with the led strips because the tape leaves marks and I have to try to get the marks off my tv.I will most likely get more but put protective stuff over the parts I will put the lights on my tv so they don’t leave any marks.

Great for setting the mood in your room or wherever you may use them!

2023-12-13

Honestly I don’t know what these complaints are about but MonsterSmartApp has worked amazingly and done a quality job to what you would expect with this product. Great functionality and consistent performance has been the best part about using these led’s versus other light fixtures and devices.
Thanks, Monster Smart for putting out the best quality for the price! ALSO THE DO SUPPORT 5G which is what my router runs and I’ve had NO PROBLEMS :))

Monster Smart App review

2024-01-13

Download was very quick. MonsterSmartApp found the Monster Illuminessence Essentials 6.5 foot LED strip very quickly. I have also paired a different brand lightbulb, a Merkury Innovations smart bulb with color and white, to the Monster app. MonsterSmartApp works flawlessly. In fact, I much prefer MonsterSmartApp over the HUE app offered by Phillips. No brainier, Monster for the win. Did I mention the Monster product was $14 compared to the Phillips HUE strip at $70? Awesome app. Many easy to use features, total control.

this app be acting broke.

2024-12-16

it used to work fine but then out of nowhere it started acting up. whenever i try to open MonsterSmartApp it closes before it can even open completely and it'll do this for days. THEN when it finally decides to let me in MonsterSmartApp the light wants to disconnect and barely wants to reconnect when i try to pair it back up. and the fact that when i tried to go to the website for customer support or some help the WHOLE site was down and that made me even more mad. so fix it.

APP DOES NOT WORK

2024-12-16

I spent my money and bought the LED strips and they work fine . Lights are blinking and the only way to set the lights up is through MonsterSmartApp . I’ve downloaded MonsterSmartApp at least 3 different times in a two week span . I gave it time to see if MonsterSmartApp would work before I would return the lights. This is my fourth time downloading MonsterSmartApp and it still doesn’t work . It keeps crashing and it doesn’t even open up . I’m disappointed with MonsterSmartApp !

Not great but has potential

2024-12-16

If you have a 5G network, this product becomes completely obsolete. Pairing requires 2G - if you don’t have that like literally everyone else, you won’t be able to use your product and it’s screwed. Not to mention connecting is terrible and it constantly says that my product is offline after we got a 2G router. This product provided a terrible experience and I’m extremely disappointed.

Why do you need Wi-Fi for it?

2024-12-16

I bought the LED lights for my room, they were only 6.5 feet so I couldn’t hang them in my room. I got home and got MonsterSmartApp , thinking I would be able to make cool colors. I opened MonsterSmartApp and made an account, and then I noticed that you had to have Wi-Fi for it. I don’t have Wi-Fi yet so that was a huge bummer. I had to take the LED lights to my dads house to set them up. It was so stupid, I hope that y’all would take that feature out, some people don’t have Wi-Fi. Then I saw the ap mode, my lights aren’t blinking. I’m not sure what to do.

Soured experience.

2024-12-16

LED strip no longer works without an internet connection. It doesn't let me choose a color when it clearly has a button connected to the LED strip. I don't have a remote either as it didn't come with one and directed me to use MonsterSmartApp . After an internet provider change and now using a 5ghz connection, the strip is useless and only blinks to get connected. The product itself isn't terrible aside from not being able to choose a color and lack of 5ghz support.

I need help :(

2024-12-16

Mine works perfectly fine. It connected and everything I just don’t know how to change the color through the monster app I’ve clicked on everything and nothing will work so you think someone could help me? -Chloe

Review

2024-12-16

I’ve seen a lot of reviews that say MonsterSmartApp doesn’t work but those are false. The product connects very easily you just have to reed the directions and it works fine. MonsterSmartApp has everything it said it would and the product is only $13 which is a really good price for a product that actually works.

Great App, no problems

2024-12-16

I’ve used MonsterSmartApp for about a week now. I have three different light strips connected to MonsterSmartApp , but it works great! I’ve added all three to a “group”, so I can simultaneously control them. The color wheel is great, and provides a variety of different colors. As for the scenes, the default ones are good for different occasions. I like that the scenes are customizable so you can adjust flash, color changing speed, and of course the colors. Smart scenes work great too. I set up an “automatic scene” to switch my lights on at 8:30pm and off at 7:30am. Works great with no problems. Overall, I definitely recommend MonsterSmartApp and the lights!

Great App & Product

2024-12-16

This is a really great product! I’m able too pick from a whole bunch of different colors and mood types and it’s a very affordable price. Well worth the money I recommend this product and app for anyone getting into smart home devices

NOT CONNECTING (FIXED)

2024-12-16

Ok so It kept telling me error connecting UNTIL I changed it to AP MODE and read the ap mode instructions in MonsterSmartApp where it said to do a lot of connecting/ disconnecting to the power until the lights SLOWLY blinked!!! After that you connect to the hotspot of the device itself and VOILA....IT CONNECTS!!!!

The app is nice

2024-12-16

I don’t know why so many people are we having bad reviews, because MonsterSmartApp and the light strips that I have are awesome! This company is awesome, and made a great quality app that goes great with their home products. Everything is working superb for me right now, and I am very satisfied!

Great buy.

2024-12-16

Bought these at Walmart for $10 and they completely change the mood of the room. Plenty of color choices, and the “scene” section allows you to set a rotation of colors. Overall great product with no complaints.

Amazing Product!

2024-12-16

Super easy to use! It took a couple minutes, but I just had to read the instructions given! Only works with 2.4 ghz WiFi and to pair you have to hold the button for 5-10 seconds!

Daryl L Walls
2022-08-09

Don't by anything monster smart, they should be sued, and give everyone their money back for having shitty products, never buying again

Brookelynn Thompson
2022-02-28

I have used monster lights for 6 years and loved them. My old set finally shot so now I have 2 new led light strips that will not group. I have tried deleteding the app, removing them in the app,even plugging them into different outlets and nothing will work. They were both connected to my phone using Wi-Fi (the same way as all the other times). When I try to create a group to sync them, the app only shows the selected device as an option for the group.

Clark
2021-10-05

When I first brought the product, everything worked fine. But now I can’t seem to connect my light strip or reset using both the ez mode and ap mode. I have a 2.4ghz WiFi connection so I’m not seeing what the issue is. But I am heavily disappointed

Kayla Huff
2021-04-20

I bought 4 strips of the 6.5 ft lights. they will not connect to my wifi even though I have incredible wifi and it is connecting to anything else no problem. This is annoying.

Judy Mcateer
2021-03-05

App slwsys says pending



Is Monster Smart App Safe? 🤗🙏


Yes. Monster Smart App is very safe to use. This is based on our NLP (Natural language processing) analysis of over 26,036 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Monster Smart App Is 52.4/100.


Is Monster Smart App Legit? 💯


Yes. Monster Smart App is a totally legit app. This conclusion was arrived at by running over 26,036 Monster Smart App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Monster Smart App Is 71.4/100..


Is Monster Smart App not working? 🚨


Monster Smart App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Monster Smart App? Post a Review




Features

Monster Smart, Always Lead. Never Follow 1. Remote control: control home appliances from anywhere 2. Simultaneously control: control multiple devices with one App 3. Timer: set timer to perform multiple functions 4. Device sharing: One tap to share devices among family members 5.

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