Hopt app not working? crashes or has problems?

Hopt Status

Last Updated on 2022-06-28 by CLAS Technology Limited

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Common Hopt Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hopt app on iOS and Android devices. Solve all Hopt app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hopt iPhone Issues and Solutions

Hopt iOS app crashes, not working, errors
Hopt iOS app network issues
Hopt on iOS has black/white screen

Hopt Android App Issues and Solutions

Hopt has errors/crashing/not working
Hopt server network connectivity issues
Hopt has black screen

Hopt iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hopt app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hopt app crashes or not working on Iphone (iOS):

Close and restart the Hopt app on iPhone
Update Hopt app to the Latest Version for iOS
Uninstall and reinstall Hopt iPhone app
Update your iPhone to the latest iOS version

Fix Hopt on iPhone unable to connect to server/internet connection issues::

To resolve Hopt network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hopt black/white screen (blank screen) on iPhone:

Follow the Hopt iOS app troubleshooting guide Here →

Hopt Android App Issues and Solutions

Fix Hopt not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hopt app issues:

Force Stop the Hopt App
1. On android, goto "Settings" » click Hopt app. » click "Force Stop".

Update Hopt to the latest version on PlayStore

Clear Hopt App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hopt app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hopt.

Fix Hopt unable to contact server/ Hopt internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hopt » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hopt » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hopt on android.

Solve Hopt black/white screens issue on Android:

Follow the Hopt android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CLAS Technology Limited, developers of Hopt.

About this app

Browse the full menu and add your chosen items to your Tray (adding any splashes or mixers or extra notes for your human server). The this app App allows you to browse a menu, order and pay for your food or drinks whilst never leaving your seat…no waiting at the bar again. Choose how you want your order, so the human knows where to bring your tipples. Sit back, enjoy the chat, and wait for a human to bring your order to you. Download the this app App and choose your location (the nearest this app Spot to you will be at the top). Pay for your order using any bank card or Apple pay. And if you’re buying rounds you can simply use the Re-order button to make it even quicker. This really is authorised queue jumping! Standing at the bar and waiting to be served really is a thing of the past with this app.