Mathpix Snip app not working? crashes or has problems?

Mathpix Snip Status

Published by Mathpix on 2024-05-17

Mathpix - the PDF and notes app for STEM researchers and professionals, powered
by next generation OCR - Convert your handwriting to editable and searchable
Markdown documents that can be exported to DOCX, LaTeX, Overleaf, or PDF, with
our document conversion technology - Create searchable PDFs seamlessly with your
camera with configurable image filters, that can be read, searched, exported, or
downloaded on any device, inclu.

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Most reported problems

Reported Issues: 6 Comments

By Maurice Cox 11 months ago

I have used CNTRL + ALT + M in the past to select text and mathematics, followed by CNTRL V to paste into a LaTeX document. The paste step now does nothing. Kindly advise. I have rebooted my laptop and ensured I have internet access.

By R N Mehta 1 year ago

cannot export to docx....converts to a zip folder instead

By mac clark 1 year ago

Mathpix crashes as soon as I make the first snip. Just exists without any error message. Very frustrating. I uninstalled and reinstalled several times. no joy.

By Matteo 1 year ago

Uploads correclty but Fails to export Overleaf

By Anon 1 year ago

Can confirm: Export does not work (from PDF to Latex, HTML, Docx). Says "Can not get conversion ID".

By Bernard SEBASTIEN 2 years ago

Export does not work (docx, pdf from html, overleaf)

Common dislikes about Mathpix Snip app

- Expensive

- Limit in pro version

- Monthly fee

- Problem loading takes too long

Have a Problem with Mathpix Snip? Report Issue

Common Mathpix Snip Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mathpix Snip app on iOS and Android devices. Solve all Mathpix Snip app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mathpix Snip iPhone Issues and Solutions

Mathpix Snip iOS app crashes, not working, errors
Mathpix Snip iOS app network issues
Mathpix Snip on iOS has black/white screen

Mathpix Snip Android App Issues and Solutions

Mathpix Snip has errors/crashing/not working
Mathpix Snip server network connectivity issues
Mathpix Snip has black screen

Mathpix Snip iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mathpix Snip app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mathpix Snip app crashes or not working on Iphone (iOS):

Close and restart the Mathpix Snip app on iPhone
Update Mathpix Snip app to the Latest Version for iOS
Uninstall and reinstall Mathpix Snip iPhone app
Update your iPhone to the latest iOS version

Fix Mathpix Snip on iPhone unable to connect to server/internet connection issues::

To resolve Mathpix Snip network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mathpix Snip black/white screen (blank screen) on iPhone:

Follow the Mathpix Snip iOS app troubleshooting guide Here →

Mathpix Snip Android App Issues and Solutions

Fix Mathpix Snip not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mathpix Snip app issues:

Force Stop the Mathpix Snip App
1. On android, goto "Settings" » click Mathpix Snip app. » click "Force Stop".

Update Mathpix Snip to the latest version on PlayStore

Clear Mathpix Snip App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mathpix Snip app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mathpix Snip.

Fix Mathpix Snip unable to contact server/ Mathpix Snip internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mathpix Snip » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mathpix Snip » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mathpix Snip on android.

Solve Mathpix Snip black/white screens issue on Android:

Follow the Mathpix Snip android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mathpix, developers of Mathpix Snip.

50% Contact Match

Developer: Mathpix

E-Mail: [email protected]

Website: Visit Mathpix Snip Website

About this app

- Create searchable PDFs seamlessly with your camera with configurable image filters, that can be read, searched, exported, or downloaded on any device, including the Snip web app at snip. mathpix. - The ultimate personal PDF and Notes cloud for researchers: your documents sync seamlessly across devices, including the Snip web app at snip. mathpix.