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I have been trying to call..no agent..I need to know what purchase I made on March 6th for 128.89. I.dont recall making any purchases for that amount My number 281 686 9673

My son passed away on Good Friday this year 2023 Fintwist is refusing to help with matter I keep getting told different things. I have his death certificate. and all other info that is needed this is the only company that I'm having a issued with his cards. This Company is one that I would steer clear of. They won't give me a fax number to fax the documents to them. I have contacted the courthouse. If this is how this company is running, I WOULD NOT TRUST THEM!!!!!!!!!!!!! I would appreciate the owner of this company to contact ASAP to get this matter resolved. my next step is the BBB.

My employer drops money at 6 a.m. Thursday and fintwist does not want to release money until mid afternoon. When I call customer service they act like you are stupid and say it's the employers fault when in fact I've talked to the employer and they have sent the money AT 6 A.M.. DO BETTER AND GET BETTER CUSTOMER SERVICE WORKERS.

J'attends un remboursement depuis le 29 juillet qui n'arrive pas dans ma carte. Entre temps j'ai eu d'autres qui sont arrivés. Il s'agit de commande de chaussures annulé $69

I am also missing my paycheck. I set it up to deposit to my bank account and it is not there. I even had my bank on the line with them to tell them the status of my account which is “the account is overdrawn and we see no pending incoming deposits”. I was told by Fintwist (Supervisor) that it would be back in my account by 11pm last night. IT IS NOT THERE!!!! I have spent over 24 hours on the phone with these people to hear that it would be there and now to hear 59-69 days, to be put on hold for almost 3 hours and end up falling asleep and no one ever coming back on, to now hearing there are no Supervisors until 7am. I am livid! I would like to find a way to speak with their parent company. This is everything I have right now and my S.O. just got home from having a heart attack. How can I take care of things? How can the people at this so-called “company” lay their heads down and sleep at night?

I lost my card yesterday

Was charged an ATM withdrawal fee of $1.75, this is the second time this has happened.I am using a Fintwist approved ATM that I found on your website. It supports Allpoint @ the Kroger in Mount Juliet Tn. The one on North Mount Juliet Rd. Customer service told me that the company that used this paycard said they will charge fees. I am very confused since I have withdrawn money before without fees. I would recommend you hiring employees that understand and can help your people.

I had a eBay return which since I used to fit into a card for part of the purchase automatically went to it it's not showing up in my account I also have another large deposit that says it was there on the 29th and I'm still not seeing it in my account I can't get a hold of anybody on customer service the machine keeps hanging up on me because I don't have my card on me right now and I don't have the full 16 digits I gave him the last four I just want my money

I am having problems with my card it suddenly stopped working I was using it earlier today online and when I tried to use it again I got declined .can someone get back to me please to let me know whats going on I tried calling customer service couldn't Get throught.

My check came on my card saying a negative balance and I never withdrew my money

Need help activate my card change my info three times and says I’m won’t activate

My card isn't working and apparently you don't have a customer service number that I can find. It won't let me enter the card because it say invalid.

I missing money from my account my bank had told me since it didn’t go into my account that it would be sent back and put on this pay card but whenever I call everyone said the money was sent thru which it wasn’t my bank never received any deposits from my pay card.. that was all of my rent money.. I need it ASAP!

Lost my card & I forgot the number tried calling to report card lost but can not seem to get thru. keep asking for card number which l forgot

Hello Dear Mrs and Ms, during my trip to the USA, i got to open an account in fintwist bank. Now I am in Europa and i am having serious problems to pay or take the money from a cash machine. I really hope to get your attention and answer as soon as possible. You can contact me by email and let me know what could I do to solve this problem. Thank you for your attention Best regards Brayan Morales

Lost my card and I forget the card number