Got in with the Kickstarter. Gave us a discount, but now I wish we’d waited, because now we can’t get a refund on this piece of crap. First one was so user unfriendly that we had to get customer service to send firmware updates while we were on with phone with them. Then, after a couple uses, it broke where the band connects. They exchanged it for a new V3, which we didn’t even open for a few months (we were using an apple watch to keep track of the kid). Last night we opened it and started to set it up, and a button popped off. We figured a workaround, and thought all was well. My son called me last night, and the audio was terrible. I could hardly hear him. Then he tried a video call, and it was worse. He sounded gravelly and barely audible, and I heard myself echo back insanely loud.
Then, I was getting notifications every time my wife (or anyone) sent him a text, but I couldn’t actually see the message. Bottom line, we’re back to the Apple Watch, and the TickTalk is going into the shredder, since we aren’t eligible for a refund. The device is terrible, and TickTalkKidsSmartwatch is even worse. What is simple in any other os takes three steps. If you can swing it, get a used Apple Watch. Or something else that actually works.