Contact TickTalk Kids Smartwatch Support

by Mmcke90445

I bought 2 of these watches and they both have issues which shows that this product was not ready to be put on the market. I am sure the developers and manufacturers knew they had major operating issues before taking my money for both of these watches. I was able to get the pink one working for 2 days but could not pair it with my phone and was getting an error message because you cannot have a period in your email address. The only way to get this corrected is to contact customer service. Guess what? I’ve called them 4 days straight and sent an email to support and NO RESPONSE. Oh it gets worse the phone no longer charges! The black watch was never able to get the sim working even after I bought a new one or switched the sim from the pink to the black. Oh btw this black watch NO LONGER CHARGES TOO!! I’ve tried the same one that charged in the beginning and multiple charges and nothing. Biggest waste of my money ever! I had the Tick Talk 2 and it worked perfectly fine which is why I decided to buy these new ones. Seriously DO NOT WASTE YOUR MONEY THEY DO NOT WORK!!

by KDMpunky

The location is completely off most of the time and takes a long time to update. Half the time you don’t get the text that are sent from the watch. You can’t take a picture without the camera making a snap shot noise. The texts that they send have to be from a selected text. They can’t type their own text message to you. I got this to be able to keep track of my child and when she is in OKC,OK area it tells me she is in Houston,TX. If I wouldn’t of just dropped her off knowing where she was then I would be panicking. If I could give a 0 star review I would. I do not recommend at all. But you can try it out for yourselves and see how bad the watch and services it is supposed to provide are.

by Blcp86

We bought two of these watches for our two daughters to use because they are very active with sports and after school activities and we thought it would be a good way for them to contact us if they needed us without giving them cellphones. The idea behind the watches is great, but the execution isn’t there yet. The battery will only last about 1.5 hours under what I would consider to be normal use and then when you go to charge it...it won’t. I tried multiple outlets and many different charging blocks but they will only occasionally charge. I really wanted these watches to work because we loved the GPS ability as well as the text message and phone calls, but after two weeks of frustration, we have decided to return them.