Contact Twiceme

Contact Twiceme Support

Published by on 2023-12-19

About: Twiceme Help the Helpers (HTH) technology gives bystanders the information they
need to help someone who has become incapacitated in an accident. Tap the
Twiceme symbol with a smartphone to alert, relay location, and access critical
information uploaded by the wearer.



How to Contact Twiceme Customer Service/Support

Twiceme Contact Information

Listed below are our top recommendations on how to get in contact with Twiceme. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Twiceme. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Twiceme Technology AB



100% Contact Match

Developer: Twiceme Technology AB

E-Mail: [email protected]

Website: Visit Twiceme Website








Reported Issues: 3 Comments

1.9 out of 5

By Just TyIer


After hours of trying… I finally found the spot

Most people would think that using the nfc tag in a mountain bike helmet would be as simple as using your phone to pay at the grocery store. If you are using this app, you’d be wrong. You have to place you phone in the EXACT right spot in order for it to read the nfc tag. I was able to get my medical info uploaded, but good luck if anyone tries to read the tag to access it. This combination of helmet and app would actually probably be a safe spot to store your SSN, credit card info, or anything else you don’t want other people to ever find. (Sarcasm, for those that missed it).I’m not sure if it is the helmet manufacturers fault or the apps fault, but the experience is pathetic none the less.



By johnktester


Placing your phone on symbol on the equipment doesn’t work

1. Download app for Apple 2. Use iPhone 13 Pro 3. Fill in the basic info for yourself , emergency contacts etc 4. It then asks me to scan the helmet” place your phone in the equipment to access the safety information” It opens and says Ready to scan. With other apps when you have ready to scan, it opens camera to scan something. This app does nothing. I am on wifi , Bluetooth , can access other things , can scan other things. No clue where to go from here. Just bought this POC helmet because of the safety feature such as this but it doesn’t work



By jum283


Yeah, nah.

Way too difficult just to set up. How is someone who finds you supposed to know what app to download or what to do if they have never heard of this. Even if they do, they will likely give up when this thing fails to scan for minutes. Going to stick with the ol' tape the info to the inside of my helmet and carry other important info on me method. This just seems like a data grab considering how poorly it works.




Have a Problem with Twiceme? Report Issue

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Why should I report an Issue with Twiceme?

  1. Pulling issues faced by users like you is a good way to draw attention of Twiceme to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Twiceme customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Twiceme.


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