Contact MyPoints Support
Company Name: Prodege LLC
About: Whether you want to shop at all your favorite retailers from the convenience of
your phone or take surveys on the go, the MyPoints app has you covered. Find a
fancy hotel or shop for a new pair of kicks at your favorite retailer.
MyPoints Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Prodege LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit MyPoints Website
Privacy Policy: https://www.prodege.com/privacy-policy/
Developer: Prodege
Can I trust MyPoints app?
Protect your data and wallet. We investigate the developer's website (Mypoints.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
These people THE BIGGEST FWRRIS WHEEL OF LIES AND RUN AROUND!!
by Vstarrme1
I left an earlier review they responded like they cared and wanted a “ticket number”. I have been going through a circus of bots, redirects to their FAQ page, resubmitting my information, they DO NOT FIX THE PROBLEM round and round, verify your phone number, use their AI software to verify your ID, verify your PayPal account this crap has been going on for MONTHS. It is fraudulent, misrepresenting what and how they pay, who they are you go down a rabbit hole for discovery points that never appear, regardless of what you send them as proof, you are in a useless chat bot
World, they do not pay I could probably send them
DNA, arrive in person at their headquarters’s with the IRS and FBI in tow and ready to verify me. They would send a bot out to ask what the freaking ticket number is! Keep in mind there is no ticket number and when a bot can’t handle your concern they tell you it will take up to 30 days for a response, I am going on four months for a resolution. Plastic People all around.
Will no longer allow surveys
by Redballoob
I’ve been using this site for years. My information changed recently (husband retired, income decreased, etc) so I have been answering survey questions according to my current situation. Suddenly, on the page where there should be surveys, I get a message that says some of my responses are inconsistent with previous responses so they are restricting my access to surveys. So I sent them an email that some of my info actually HAS changed and they just keep sending back (3 times) an automated response that they are unable to reactivate Gold Surveys on my account. It also looks like they have deleted all my streak points for meeting my daily goal 24 days in a row up to that point this month. I’m very disappointed since I have been on this site for many years and have never answered surveys dishonestly.
WORST APP EVER
by Lss659
I’ve used this app for a few years, despite how clunky it is. After I cash in the few points I have left, I’m deleting it.
Half of the time it doesn’t work (tap on a feature & the little icon just spins & spins). Then, if you need customer support, you have to use their menu that only lets you ask for help on an activity you’ve completed. General assistance with app problems-forget it! If you don’t have a “ticket number” they bounce your message back to you telling you to go back & use their special menu to get a ticket.
Nowhere can I find a way to report that the app isn’t working.
I use other apps for shopping rewards, and their level of customer service is really good. Not this one.
DO NOT USE THIS APP UNLESS YOU WANT TO WASTE TIME FOR MINIMAL REWARDS WITH NO CUSTOMER SUPPORT
Have a Problem with MyPoints: Cashback Rewards? Report Issue
Why should I report an Issue with MyPoints: Cashback Rewards?
- Pulling issues faced by users like you is a good way to draw attention of MyPoints: Cashback Rewards to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyPoints: Cashback Rewards customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyPoints: Cashback Rewards.
