Taiwan Railway e-booking Reviews

Taiwan Railway e booking Reviews

Published by on 2026-02-24

🏷️ About: The Taiwan Railway e-booking app is the official mobile application released by Taiwan Railway Corporation, Ltd..


       


Is Taiwan Railway e booking Safe to Use?

We Investigate the app owner's website (Railway.gov.tw), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
65.0%

😎 Positive experience
32.4%

🫥 Neutral
2.6%

~ from Justuseapp.com NLP analysis of 50 combined software reviews.

Is Taiwan Railway e booking Safe?
Taiwan Railway e-booking appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Taiwan Railway e booking Legit?
Taiwan Railway e-booking appears legitimate, though exercise caution.
35.9/100



Read 20 Customer Service Reviews 😠💢

2.0 out of 5
User face is not friendly

1. No week information ( Sun, Mon.... et al.) in Timetable function. For example, when I check schedule for this weekend, I have to check calendar and figure out the date this weekend, and then back to APP and set the date on APP.
2. The position of bottom icon on APP is too low. So I have to press the icon many times and the interface change to the next page.

iPhone 6 os 12.5.7 開啟後閃退 2.1.9 版本 app

看到 app 畫面後馬上就關掉了,無法使用。

爛透了

超爛的 比原來的版本還難用
餘票查詢不能直接顯示有餘票的列車
要查好車次再一一查詢餘票
是有多笨才能做這種設計

停駛資訊不放在查詢首頁?

停駛資訊要點進去班次才看得到 wow
可以人性化一點嗎

爛App代表了台鐵高官們多爛


難用
笨介面
沒有設計
台鐵夠腐敗
永遠都在誤點
重大事故出不完
做出這種爛App剛好而已
管理階層的人一定全部都是智障

根本不能動 是在幹什麼?

Broken features, translation missing

TaiwanRailwayebooking fails at importing tickets purchased on the website. Translation is incomplete; multiple buttons and text alerts are not in the selected language.

推播很煩

一堆和我無關的訊息
可以關掉和我無關的鐵路故障訊息嗎?

Couldn’t use

Is that a prototype?

Not functional

You can not set the date for the booking. How stupid! Is this the performance of 台鐵?

Useless Chinese developers

Don’t understand concept of resident non-citizens to sign up for an account

Useless for foreigners

After booking tickets online, you will be urged to download TaiwanRailwayebooking. Don’t do it! It is not fully translated, so unless you read Chinese it is useless.

User interface is a mess

Confusing interface and non-robot verification process. Still has great space to improve.

A notification consecutively pops up for 5 minutes

Sometimes it pops up the same notification for several minutes consecutively. It is very annoying

Worthless

Type in passport number and ticket confirmation number, only to get a message that my information can’t be found.

Apple Pay不能用

Apple Pay不能用請修正問題

手機分票功能障礙

我定了兩張車票。我手機取了票,沒有問題,但是我分票給我家人她卻沒辦法收。打電話問了台鐵,原來因為家人用的是我的舊手機一iPhone 13 Pro,系統認為是同一支手機。我必須去火車站寫切結書。再領一張實體車票。不了解為什麼系統是這樣的設定?

方便 快速

可以直接在手機上領電子票券真的很方便!也很環保!但我覺得此款軟體的操作邏輯不夠直覺,有時候會回不去上一步。 裝置:iPhone XR

新版好用多了

新版的介面和功能都改進很多,終於是個符合使用需求的軟體

時刻表好用

時刻表好用



Is Taiwan Railway e booking Safe? 🙏

Taiwan Railway e-booking appears generally safe, but use with caution. JustUseApp Safety Score for Taiwan Railway e booking is 33.3/100.
This assessment is based on our NLP analysis of 50 user reviews. Combined with the app store average rating of 2.0/5.

Safety Analysis

74.4% of users say app is risky 🚨
74.4%

14% of users say app is safe 👍
14%

11.6% of users have some concerns ⚠️
11.6%


Is Taiwan Railway e booking Legit? 💯

Taiwan Railway e-booking appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Taiwan Railway e booking is 35.9/100 .
This conclusion is based on analysis of 50 user reviews.

🔏 Privacy & Data Safety

Taiwan Railway e booking collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data
  • Data Not Linked to You:
    • Location
    • Usage Data
    • Diagnostics



How was your experience with Taiwan Railway e-booking? Post a Review




Features

It provides you with the convenience of accessing online train ticket reservations, membership features, and various services offered by Taiwan Railway anytime, anywhere.

24 hours fully integrated ticketing service online.

Seat reservation, online payment, order modification, and cancellation.

  Contact Support
Developer:
Taiwan Railways Administration


Website: