Contact DMarket Support
Company Name: DMARKET INC.
About: Buy cheaper, sell faster, and withdraw your funds instantly on an all-in-one
skins trading platform.
• Choose from a wide and ever-expanding range of
in-game items.
DMarket Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit DMarket Website
Privacy Policy: https://dmarket.com/privacy-policy
Developer: DMarket Inc
3 Most reported problems 😔💔
SCUMMY SCAM WEBSITE
by Brody Losole
Dmarket is a known scam website in the cs community. Do not buy off this website, or now app. Not only are the prices terrible and traffic is low, the site has done some scummy things to make it a scam.
Dmarket once the restrictions hit on Russia because of the war starting in 2022, they decided to FREEZE all funds on Russian accounts. Every Russian account has all their balance and skins in bot inventories frozen, unable to withdraw, and they have done nothing to revert it. Dmarket did this on a whim, with no warning or notice ahead of time, just out of nowhere these accounts were locked. If you trust a website that locks YOUR MONEY in their site without notice and no way to unlock it, Dmarket is perfect for you!
Terrible Experience – Can’t Delete My DMarket Account, Privacy Concerns
by Preme_ej
I’ve had an extremely frustrating experience with DMarket. I wanted to delete or deactivate my account, but they do not provide any option to do this easily through the platform.
I reached out to their customer support, and instead of helping me, they asked for sensitive personal information—including my government-issued ID, full address, and even facial recognition—just to verify access to my own account. This is unreasonable and concerning, especially when all I want to do is delete my data and walk away.
The support team was not helpful and kept repeating generic responses instead of actually resolving the issue. For a platform dealing with digital items, this lack of user control and excessive data collection is a major red flag.
I do not recommend DMarket to anyone who values privacy or expects basic customer support. Proceed with caution.
Would not recommend
by JohnK12221
First of all I’d like to say the positives. The selling fees are really low compared to skinport so it’s a decent way to cash out if it actually worked. First of all it asks a LOT of personal info such as SSN for the KYC to withdraw which I did but now regret. After completing the sketchy KYC I then try to withdraw my money and it says I can’t because I’m not a US citizen and then asks me to fill out a tax form for foreigners. I don’t do that and contact support. One week passed and still nothing. I bought some play skins and withdrew them just fine but will not put any more money into this site due to the incredibly tedious and non working cashout/withdrawal methods.
Have a Problem with DMarket? Report Issue
Why should I report an Issue with DMarket?
- Pulling issues faced by users like you is a good way to draw attention of DMarket to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DMarket customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DMarket.
