DottedSign app not working? crashes or has problems?

DottedSign Status

Published by Kdan Mobile Software LTD on 2023-11-01

Pioneering in e-signing on mobile devices, DottedSign lets you effortlessly sign
documents and get signatures from others in a legal and secure process. Stop
wasting time emailing signers, printing copies, and faxing paper.

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Common dislikes about DottedSign app

- May crash when signing many pages at once

Have a Problem with DottedSign - eSign & Fill Docs? Report Issue

Common DottedSign Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DottedSign app on iOS and Android devices. Solve all DottedSign app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DottedSign iPhone Issues and Solutions

DottedSign iOS app crashes, not working, errors
DottedSign iOS app network issues
DottedSign on iOS has black/white screen

DottedSign Android App Issues and Solutions

DottedSign has errors/crashing/not working
DottedSign server network connectivity issues
DottedSign has black screen

DottedSign iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DottedSign app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DottedSign app crashes or not working on Iphone (iOS):

Close and restart the DottedSign app on iPhone
Update DottedSign app to the Latest Version for iOS
Uninstall and reinstall DottedSign iPhone app
Update your iPhone to the latest iOS version

Fix DottedSign on iPhone unable to connect to server/internet connection issues::

To resolve DottedSign network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DottedSign black/white screen (blank screen) on iPhone:

Follow the DottedSign iOS app troubleshooting guide Here →

DottedSign Android App Issues and Solutions

Fix DottedSign not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DottedSign app issues:

Force Stop the DottedSign App
1. On android, goto "Settings" » click DottedSign app. » click "Force Stop".

Update DottedSign to the latest version on PlayStore

Clear DottedSign App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DottedSign app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DottedSign.

Fix DottedSign unable to contact server/ DottedSign internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DottedSign » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DottedSign » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DottedSign on android.

Solve DottedSign black/white screens issue on Android:

Follow the DottedSign android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kdan Mobile Software LTD, developers of DottedSign.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Kdan Mobile Software Ltd.

E-Mail: [email protected]

Website: Visit DottedSign Website

About this app

Ensure your important business cases do not slip through the cracks. ．Protected signing process - Ensure confidentiality of paperless signing, encrypted by TLS/SSL, AES-256 and RSA-2048. ．Digital certificates issued by the AATL authorized CA safeguard signers' identity authentication and signature validation. Pioneering in e-signing on mobile devices, this app lets you effortlessly sign documents and get signatures from others in a legal and secure process. Use this app to complete your work, including NDAs, sales contracts, lease agreements, permission slips, financial agreements, and more. Expand your business flexibility with Admin Console, team permission control and organization branding– all in this app Business. Stop wasting time emailing signers, printing copies, and faxing paper. Just import your document, sign or request signatures, and send. Visit our website and get free trials. NEED HELP? Contact us at support@info-this app. com or visit app. com/.