The Luxer One app lets you easily manage all your package deliveries in one
place. MANAGE YOUR DELIVERIES Automatically open lockers or package rooms
straight from your phone View package deliveries Manage your Luxer One account
and more at your fingertips Visit luxerone.com to learn m...
Not working - password issue
I signed up using the email mentioned on my initial email...then when I setup my password and go to login it is telling me my credentials are incorrect? Even though I JUST created my new password using the email that was mentioned in my setup directions to use? This is not better at the moment...I’ll just take my texts and codes to type in for right now, thanks.
So easy to use!
This makes it so easy to know when I have a package delivered, and I don’t ever have to wait in line for the iPad to open the lockers. If you’re property has Luxer One, you really need this app.
Can’t log in to active account
My account has been active and ready on the web for years but the app will not let me log in. Keeps giving the same error message, “account is not ready.” I wouldn’t give any stars if that were possible. Useless app.
No face recognition???
Not only it doesn’t have a face recognition option but also it doesn’t store a login and password information. Every time when I need to get my package I have to enter all of that. I’ll pass until you fix that.
Got an email to set up my account. The app and my account don’t communicate even though it’s the same email address. I don’t get notifications on the app. Continues to say I have no packages when I’ve received an email that says I do have a package. What?
I can’t imagine my life without Luxer One!!!
User Friendly and so convenient!
Account is not ready.
My account is all setup on the web with the apartment. However, I cannot login to the app. All I get is the error “Account is not ready.” Completely useless and not worth the effort. Might as well just use the website.
You can open the locker from your phone! Pretty cool.
They charge too much
They charge too much and when you contact customer support with your name written in your email they respond back to you with a different name. Does not feel like a trustworthy service.
App is perfect
I love the resident app. I can open lockers from my phone now.
Forces you to enter your credit card number for no good reason. If you need to assess fees go through property management. There are zero good reasons for you to have my credit card number.
I can’t use the app. Keeps saying my account isn’t ready but I have no problem getting on the website. Even reset my password. Nothing.
Won’t open beyond the home screen on my phone. Deleted it and reloaded it and can’t use it at all.
Add ATLANTA please
Worst launch I have ever seen
Will not load and freezes. Not read for use.
Yes. Luxer One is very safe to use. This is based on our NLP (Natural language processing) analysis of over 7,450 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Luxer One Is 40.3/100.
Yes. Luxer One is a totally legit app. This conclusion was arrived at by running over 7,450 Luxer One User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Luxer One Is 40.3/100.
Luxer One works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
By Kevin Johnson
Jun 15 2021
In my building UPS does not use the Luxer One system. They just leave the packages on the floor in front of the first floor mail boxes for anyone assessing the building to see. I live on the third floor! I informed management of the issue but a week later nothing has changed. How do I get my packages without the threat of them being stolen????? Who is responsible to fix the problem? Would this be grounds to terminate a lease? I may need to use the U.S. Postal service exclusively. Stealing U.S. mail is a Federal offence.
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