LabCONNEXX app not working? crashes or has problems?

LabCONNEXX Status

Last Updated on 2020-10-08 by DiaLog Service GmbH

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Common LabCONNEXX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LabCONNEXX app on iOS and Android devices. Solve all LabCONNEXX app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LabCONNEXX iPhone Issues and Solutions

LabCONNEXX iOS app crashes, not working, errors
LabCONNEXX iOS app network issues
LabCONNEXX on iOS has black/white screen

LabCONNEXX Android App Issues and Solutions

LabCONNEXX has errors/crashing/not working
LabCONNEXX server network connectivity issues
LabCONNEXX has black screen

LabCONNEXX iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LabCONNEXX app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LabCONNEXX app crashes or not working on Iphone (iOS):

Close and restart the LabCONNEXX app on iPhone
Update LabCONNEXX app to the Latest Version for iOS
Uninstall and reinstall LabCONNEXX iPhone app
Update your iPhone to the latest iOS version

Fix LabCONNEXX on iPhone unable to connect to server/internet connection issues::

To resolve LabCONNEXX network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LabCONNEXX black/white screen (blank screen) on iPhone:

Follow the LabCONNEXX iOS app troubleshooting guide Here →

LabCONNEXX Android App Issues and Solutions

Fix LabCONNEXX not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LabCONNEXX app issues:

Force Stop the LabCONNEXX App
1. On android, goto "Settings" » click LabCONNEXX app. » click "Force Stop".

Update LabCONNEXX to the latest version on PlayStore

Clear LabCONNEXX App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LabCONNEXX app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LabCONNEXX.

Fix LabCONNEXX unable to contact server/ LabCONNEXX internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LabCONNEXX » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LabCONNEXX » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LabCONNEXX on android.

Solve LabCONNEXX black/white screens issue on Android:

Follow the LabCONNEXX android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DiaLog Service GmbH, developers of LabCONNEXX.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit LabCONNEXX Website

Privacy Policy: http://www.dialog-gmbh.com/datenschutz-labconnexx.html

Developer: LABUNIQ ServicegesellschaftmbH

About this app

Damit können Sie die Laborbefunde Ihrer Patienten jederzeit und überall (sowohl Facharztlabor als auch Laborgemeinschaft) online abfragen und einsehen. Ihre Laborergebnisse sind an jedem Ort und jederzeit für Sie verfügbar – unabhängig von Papierbefunden oder DFÜ. Untersuchungen können sofort und unkompliziert nachgefordert werden – unabhängig von Laboröffnungszeiten. Diese App ist die mobile Version zu Ihrem laborarztpraxis. dialoglabor Account. Auf Wunsch erhalten Sie Push-Nachrichten direkt auf Ihr Smartphone (z. B. bei pathologischen Befunden).