InfoApp 2.0 app not working? crashes or has problems?

InfoApp 2.0 Status

Last Updated on 2019-08-27 by IG Metall

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Common InfoApp 2.0 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot InfoApp 2.0 app on iOS and Android devices. Solve all InfoApp 2.0 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

InfoApp 2.0 iPhone Issues and Solutions

InfoApp 2.0 iOS app crashes, not working, errors
InfoApp 2.0 iOS app network issues
InfoApp 2.0 on iOS has black/white screen

InfoApp 2.0 Android App Issues and Solutions

InfoApp 2.0 has errors/crashing/not working
InfoApp 2.0 server network connectivity issues
InfoApp 2.0 has black screen

InfoApp 2.0 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever InfoApp 2.0 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix InfoApp 2.0 app crashes or not working on Iphone (iOS):

Close and restart the InfoApp 2.0 app on iPhone
Update InfoApp 2.0 app to the Latest Version for iOS
Uninstall and reinstall InfoApp 2.0 iPhone app
Update your iPhone to the latest iOS version

Fix InfoApp 2.0 on iPhone unable to connect to server/internet connection issues::

To resolve InfoApp 2.0 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix InfoApp 2.0 black/white screen (blank screen) on iPhone:

Follow the InfoApp 2.0 iOS app troubleshooting guide Here →

InfoApp 2.0 Android App Issues and Solutions

Fix InfoApp 2.0 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent InfoApp 2.0 app issues:

Force Stop the InfoApp 2.0 App
1. On android, goto "Settings" » click InfoApp 2.0 app. » click "Force Stop".

Update InfoApp 2.0 to the latest version on PlayStore

Clear InfoApp 2.0 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "InfoApp 2.0 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch InfoApp 2.0.

Fix InfoApp 2.0 unable to contact server/ InfoApp 2.0 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click InfoApp 2.0 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got InfoApp 2.0 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch InfoApp 2.0 on android.

Solve InfoApp 2.0 black/white screens issue on Android:

Follow the InfoApp 2.0 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IG Metall, developers of InfoApp 2.0.

About this app

Die InfoApp bietet Mitgliedern und Interessierten auf ihren Smartphones und Tablets Informationen zu den Tarifverträgen und Leistungen der IG Metall, umfangreiche Arbeits-, Ausbildungs- und Tariflexika sowie Adressen – vor Ort und im Netz. Anwendungen wie ein Schichtplaner mit Kalenderfunktion, ein Überstundenrechner und dem IG Metall-Leistungsrechner runden die InfoApp ab.