Knock CRM app not working? crashes or has problems?

Knock CRM Status

Last Updated on 2025-02-13 by Knock, Incorporated

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User reports:
No current problems

User reports 0

Summary of Knock CRM Problems 🔥

Cons

- Conversation doesn’t always load when switching between conversations

- No notifications like on the desktop version

- Not as good as the desktop version

- Buggy when bringing up on the phone

📋 2 Reported Issues:

John Doe 2024-12-27

Flora 4050 2022-08-08

My Knock.com app has not been operating properly since Friday August 5th. All of my co-workers Knock app has worked so I am unsure of the issue with mine. Please advise.

Showing 1-2 of 2 reported issues:

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Common Knock CRM Problems & Solutions. Troubleshooting Guide

Table of Contents:

Knock CRM iPhone Issues and Solutions

Knock CRM iOS app crashes, not working, errors
Knock CRM iOS app network issues
Knock CRM on iOS has black/white screen

Knock CRM Android App Issues and Solutions

Knock CRM has errors/crashing/not working
Knock CRM server network connectivity issues
Knock CRM has black screen

⚠️ Troubleshoot | Fix Now in One Click

Knock CRM iPhone Issues and Solutions

How to fix Knock CRM app crashes or not working on Iphone (iOS):

Close and restart the Knock CRM app on iPhone
Update Knock CRM app to the Latest Version for iOS
Uninstall and reinstall Knock CRM iPhone app
Update your iPhone to the latest iOS version

Fix Knock CRM on iPhone unable to connect to server/internet connection issues::

To resolve Knock CRM network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Knock CRM Android App Issues and Solutions

Fix Knock CRM not working on Android, crashes, errors or is unresponsive:

Force Stop the Knock CRM App
1. On android, goto Settings » Knock CRM » click [Force Stop]

Update Knock CRM to the latest version on PlayStore

Clear Knock CRM App Cache and Data:
1. On android, goto Settings » Apps » Knock CRM » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Knock CRM.

Fix Knock CRM unable to contact server/ Knock CRM internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Knock CRM » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Knock CRM » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Knock CRM