Contact Pie VAT Support
Company Name: PieSystems
About: Pie VAT is the next generation tax free solution. It is the first digital tax
free shopping app that enables travelers to easily claim their VAT refunds when
traveling abroad.
Pie VAT Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PieSystems
Verified email ✔✔
E-Mail: hello@piesystems.io
Website: 🌍 Visit Pie VAT Website
Privacy Policy: https://www.piesystems.io/privacy-policy
Developer: Pie Systems
3 Most reported problems 😔💔
Patience Needed
by My Album
Not easy to get refund. Need patience to go through process to receive tax refund. Problem is that it is hard to find message service that is a big help if the company or if you have made a mistake with emailing what is required to receive the refund. There are other issues that need persistence. The same Information had to be submitted several times, at the store then by me when I received an email from the company and finally by the customs representative at the airport. The customs repre had take time to figure out how I could get the tax refund. The store where I bought the items gave me an envelope and said I should enclose the purchase receipt and a photo of the items. Mail it out. The customs repr said that if I mailed the envelope to the address that was on the envelope, I would not receive any refunds because at that office they would not be familiar or have any thing to do with that type of information.
I order to receive a tax refund had to go through email that had links that were not always accurate, example, link to change password when tapped got to login only. Sometimes was asked to login and sometimes did have need to login.
Persistence, patience and working with company’s messenger service (if you can find it) will help to get refunds.
Works, but—
by Son Of Otto
This app did what it said but only after a long process of many steps that were poorly explained. Longer phrases at each step that explained what was going on would have made it much better. I almost gave up several times due to this frustration. But it did work in the end. Thank you.
Pretty Good, WAY Better than Standard Paper Trail
by BeatItinVt
When my Copenhagen merchant didn’t provide a paper receipt, saying it’s all in the email, I cringed. But after downloading the app, clearing a few typical hurdles, I got my VAT refund without stopping at airport customs station (which can wreck connecting flight boarding). A BIG plus of this outfit: SUPER cust service rep who took charge of my issue and steered me to the refund (you can credit your Visa card). Great exchange rate back to my currency as well, not a predatory rate. DO always tho get a paper receipt from any overseas merchant showing their VAT merchant # if you plan on recovering VATs.
Have a Problem with Pie VAT? Report Issue
Why should I report an Issue with Pie VAT?
- Pulling issues faced by users like you is a good way to draw attention of Pie VAT to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pie VAT customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pie VAT.
