Contact OneCart Support
Company Name: OneCart
About: OneCart is South Africa’s leading on-demand marketplace. Shop top retailers
like Woolworths, Pick n Pay, Makro, Dischem & more, all in OneCart, with a
single delivery.
OneCart Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit OneCart Website
Privacy Policy: https://www.onecart.co.za/terms-and-conditions/privacy-policy
Developer: OneCart
3 Most reported problems 😔💔
Inexplicably stupid and dishonest
by Maozhou
If they don’t deliver your order they keep your money. Criminally dishonest.
Imagine using a shopping on demand service because you are busy and them canceling your order because you don’t answer the phone. Perhaps you’re in a meeting or on a business call (which is why you need the service in the first place) and they cancel but DONT refund your order. This is the most ridiculous frustrating experience ever. Why can’t they just deliver your darn order without needing hand holding?
Poorest on line shopping app!!!!!!!
by Kudzai25!
I placed my order on the 6th of June for 1100 rands until now the 12th of June order is still not delivered and there is no refund,on the app status it says order delivered ,but there was no delivery done,that was lunch box snacks for my kids ,my kids are going to school without their snacks .l spoke to Sabelo one of their customer service representative and he/she promised to refund my money the following day but that was not done .
When l contact them there is no answer ,l am so so so disappointed with this online app
ONE CART PLEASE I WANT MY MONEY BACK!!!!!!
Can not fulfill their commitments
by SimonD777
Latest order is the final straw, they take your order, for a delivery timeslot, and then past the time(despite messages throughout saying it was being shopped), they bump it to the next day delivery. The whole purpose of the app is same day delivery. Done this to me a few times now.
Have a Problem with OneCart: Shopping On Demand? Report Issue
Why should I report an Issue with OneCart: Shopping On Demand?
- Pulling issues faced by users like you is a good way to draw attention of OneCart: Shopping On Demand to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a OneCart: Shopping On Demand customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OneCart: Shopping On Demand.
