eReolen app not working? crashes or has problems?

eReolen Status

Last Updated on 2021-07-14 by Ereolen Go

I have a problem with eReolen

Are you having issues? Select the issue you are having below and provide feedback to eReolen.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Something else

66.7%

Not working

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

2 Reported Issues: 😵🆘🛟🚨📢

Maria

2023-05-14

It opens fine, but the moment you want to start an audiobook, it just crashes and says there is a critical error connected to JavaScript in some way

Sune Askjær

2022-12-25

Installer app in Onxy Boox Poke 4 but IT Will not open. Android OS says app keeps stopping

Showing 1-2 of 2

Have a Problem with eReolen? Report Issue

Common eReolen Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot eReolen app on iOS and Android devices. Solve all eReolen app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

eReolen iPhone Issues and Solutions

eReolen iOS app crashes, not working, errors
eReolen iOS app network issues
eReolen on iOS has black/white screen

eReolen Android App Issues and Solutions

eReolen has errors/crashing/not working
eReolen server network connectivity issues
eReolen has black screen

eReolen iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever eReolen app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix eReolen app crashes or not working on Iphone (iOS):

Close and restart the eReolen app on iPhone
Update eReolen app to the Latest Version for iOS
Uninstall and reinstall eReolen iPhone app
Update your iPhone to the latest iOS version

Fix eReolen on iPhone unable to connect to server/internet connection issues::

To resolve eReolen network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix eReolen black/white screen (blank screen) on iPhone:

Follow the eReolen iOS app troubleshooting guide Here →

eReolen Android App Issues and Solutions

Fix eReolen not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent eReolen app issues:

Force Stop the eReolen App
1. On android, goto "Settings" » click eReolen app. » click "Force Stop".

Update eReolen to the latest version on PlayStore

Clear eReolen App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "eReolen app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch eReolen.

Fix eReolen unable to contact server/ eReolen internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click eReolen » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got eReolen » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch eReolen on android.

Solve eReolen black/white screens issue on Android:

Follow the eReolen android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ereolen Go, developers of eReolen.

About this app

Opdateringen til eReolens app introducerer en helt ny app med nyt design og mulighed for at lytte til podcasts og finde tusindvis af e-bøger og lydbøger på engelsk. eReolens reader og player er de samme, men det er planen, at de opgraderes med nye funktioner i en kommende version af appen. Bøgerne kan læses/lyttes på din iPad/iPhone med eller uden internetforbindelse. eReolens app indeholder derudover en præsentation af bøger på engelsk fra this app Global, nem genvej til at læse/lytte din seneste titel, filtrering af søgeresultater mm. Hvis du ikke er låner allerede, bliver du oprettet ved et besøg på dit lokale bibliotek eller ved at oprette dig digitalt på dit biblioteks hjemmeside. this app er tilgængelig via folkebibliotekerne i alle landets kommuner. Praktisk info: For at bruge app’en skal du være oprettet som låner på dit lokale bibliotek. Med eReolens app kan du låne både e-bøger, lydbøger og podcasts fra biblioteket. Appen udbydes af Foreningen this app, Læs mere her: app. this app har tusindvis af titler fra over 300 danske forlag.