Contact Southwest Gas Support
Published by Smart Energy Systems LLC on 2024-01-31 About: Self-service has never been easier. With new features that are easy to navigate,
you’ll easily stay in control of your account.
How to Contact Southwest Gas Customer Service/Support
Listed below are our top recommendations on how to get in contact with Southwest Gas. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Southwest Gas. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Smart Energy Systems LLC
100% Contact Match
Developer: Smart Energy Water
E-Mail: [email protected]
Website: Visit Southwest Gas Website
Reported Issues: 5 Comments
By barbara ekstrand
1 year agoI received a bill this week for $177.44. My monthly bills have been running $25-35. Why did this go up so much. It has several charges that we already paid for in July when we first started the service at our new house. Please check and deduct these charges and I will pay the monthly charge. Thank you! Address is: 9729 E Holiday Way Sun Lakes, Az 85248
By Mira Singh
1 year agoMeter malfunction. For last couple of months I see a spike in the bill however, the usage has gone down 50% in this household. I called customer service to send someone to check if any leakage or meter is broken but no response even after a month of waiting.
By unattended customer
Broken meter
Their meter was broken for 3 months and tells me that i had to pay an outrageous amount for usage that i didnt even use. The rep said that they compared it to last years usage. But i barely moved in 7 months ago. And they are charging me for usage that i never used. I have a small 2+1 house with electric heaters in each room. Totally ridiculous. They should at least go off the current weekly usage and then multiply by 4 weeks to get their payment. At least that would be somewhat fair. I disputed this, but did no good. Southwest gas co is a rip off. Reps are also inconsiderate. Only one person out the whole company tried to help me. But still, couldn't gain any triumph.
By avenable0807
ABSOLUTELY NEVER HAS WORKED
Every single time I simply try to set up my account the system errors a ton of times and completely stops working!!!!!!!!!! Before I downloaded the app I couldn’t even press the “create account” button because your app was down for weeks!!!!! Now I’m redoing it and to verify my account the email link doesn’t even work! It says error and now I still cannot log on. The amount of time I’ve wasted on just trying to make an account is absolutely absurd I cannot believe this even has any ratings because the app NEVER EVER EVER EVER EVER EVER EVER WORKS
By being broke is a joke
Billing info is inconsistent
I’ve logged in several weeks ago to make my payment and was showing that I had a credit of $134 for an over payment that I made and then a week later it showed I had a bill due of over $254 and now after almost 2 weeks of trying to get in touch with an associate to find out what happened to my credit I see my bill is $154! very inaccurate and misleading billing information it makes me question the integrity of my bills accuracy. I have screen shots of everything!
Have a Problem with Southwest Gas? Report Issue
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Why should I report an Issue with Southwest Gas?
- Pulling issues faced by users like you is a good way to draw attention of Southwest Gas to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Southwest Gas customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Southwest Gas.
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