HEATmap app not working? crashes or has problems?

HEATmap Status

Last Updated on 2019-04-18 by PSP S.L.

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Common HEATmap Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HEATmap app on iOS and Android devices. Solve all HEATmap app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HEATmap iPhone Issues and Solutions

HEATmap iOS app crashes, not working, errors
HEATmap iOS app network issues
HEATmap on iOS has black/white screen

HEATmap Android App Issues and Solutions

HEATmap has errors/crashing/not working
HEATmap server network connectivity issues
HEATmap has black screen

HEATmap iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HEATmap app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HEATmap app crashes or not working on Iphone (iOS):

Close and restart the HEATmap app on iPhone
Update HEATmap app to the Latest Version for iOS
Uninstall and reinstall HEATmap iPhone app
Update your iPhone to the latest iOS version

Fix HEATmap on iPhone unable to connect to server/internet connection issues::

To resolve HEATmap network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HEATmap black/white screen (blank screen) on iPhone:

Follow the HEATmap iOS app troubleshooting guide Here →

HEATmap Android App Issues and Solutions

Fix HEATmap not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HEATmap app issues:

Force Stop the HEATmap App
1. On android, goto "Settings" » click HEATmap app. » click "Force Stop".

Update HEATmap to the latest version on PlayStore

Clear HEATmap App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HEATmap app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HEATmap.

Fix HEATmap unable to contact server/ HEATmap internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HEATmap » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HEATmap » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HEATmap on android.

Solve HEATmap black/white screens issue on Android:

Follow the HEATmap android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PSP S.L., developers of HEATmap.

About this app

Features like heatmapping, filtering, and frequency rules allow you to manipulate your data points and highlight key areas of interest, such as zones of elevated risk. Access Environmental, Health, and Safety (EHS) data in real-time. The this app application allows you to geographically display data for analysis. Download this app now and take your EHS management systems to the next level.