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Company Name: American Academy of Pediatrics
About: ****FOR ATTENDEES ONLY****
The AAP National Conference mobile application
allows you to view the schedule, presentations, exhibitors, and speaker details
from AAPediatrics conference and meetings. Users can take notes on adjacent
presentations when they are available for each presentation as well as draw
directly onto the slides themselves all from within the app.
AAP Ex Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of American Academy of Pediatrics
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit AAP Experience Website
Privacy Policy: http://www.aappublications.org/search/policy/numresults%3A10%20sort%3Apublication-date%20direction%3Adescending%20format_result%3Astandard
Developer: Cadmium
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3 Most reported problems 😔💔
Needs a lot of work
by Merp Merpington
A glitchy nightmare that is constantly logging out, getting stuck on a blank screen, and freezing.
The app is OK when it is functioning. However, room changes are often not reflected in it, a lot of slides have not been uploaded, and favoriting oral and poster abstracts should link up into the my schedule section because it is very challenging to know what to be where if you want to go to abstracts and plenary sessions.
What an insult
by HotDoc3
An app in isolation, really limits functionality. First, the link to course evaluation is basically to a separate web site. So the app cannot tell you if you have evaluated a course
Second, there is no link to CME credit, which is still a paper and pencil and calculator process. Actually recording the credit is yet a third process. I didn’t try MOC, but suspect it was just as bad.
No warning if you are selecting overlapping courses, and no logic to resolve conflicts by suggestions for repeating courses. The exact repeats have to be chosen again.
The only good thing is that if you are savvy enough you can access the same information across devices.
Slow
by Fourbuds
There are so many things in this app, but it’s glitchy - just trying to get to my schedule is a multi-step, likely-to-freeze process that is highly frustrating. Bring back the little paper book that doesn’t glitch.
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Why should I report an Issue with AAP Experience?
- Pulling issues faced by users like you is a good way to draw attention of AAP Experience to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a AAP Experience customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AAP Experience.
