Contact Colorado Trail Explorer Support
Company Name: State of Colorado - OIT
About: Discover and explore Colorado’s unique trail experiences with the Colorado
Trail Explorer. Available for free, COTREX offers the most comprehensive trail
map available for the state and is built atop data from over 230 trail managers.
Colorado Trail Explorer Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Colorado Trail Explorer. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Colorado Trail Explorer. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Privacy & Terms:
https://trails.colorado.gov/terms
https://trails.colorado.gov/privacy
Read 3 Customer Service Reviews 😭😔💔
So aggravating to use
by BryanBLDR
This app was so aggravating to use, I deleted it after 5 minutes. It is not user friendly at all. I mistyped my email address when signing up and couldn't find a place to update it. I tried to delete and recreate my account and now the account simultaneously doesn't exist and is already in use. Difficult to figure out which grids to download to get the trail you want offline. Couldn't figure out a way to make a route out of multiple trails. It's a mess.
I used to love this app…
by Ida's Mom
Okay, so after I wrote the scathing review, I found the red button - which does not show up on opening page, you must press the directional arrow in lower menu bar to find it - & recorded my walks. Two days in a row the same 5.6 mile trail I’ve walked for two years is now 7.1 & 7.2 miles respectively. I am comparing this to another mapping app which has always read within 0.2 miles of COTREX, so I know the original mileage was correct. Much as I’d like to brag about walking 7 miles daily before breakfast, that’s just not accurate. I always carry my phone in side pants pocket so there is no chance of extra movement being the sudden difference. Please fix this!!!
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…until the recent update that removed the Record A Trip feature. I hike daily with my dog near our home & thus am familiar with the official trails. We often go off trail through the woods, sometimes using COTREX to stay oriented & always to keep track of our route. Now all that’s available is the Create Route feature which makes assumptions about where I want to go based on input of only 2 location points, completely useless. After I transfer my 190 recorded trips to my computer, I’ll be deleting this app. So disappointed!
Great potential, but difficult to use
by IronCupcake3000
I was so excited when I first stared using the app, but I am now feeling frustrated and find myself using All Trails instead. Creating a custom route is tricky, and I accidentally deleted several before I got the hang of it. I also can't seem to turn a recorded route into a custom route. I just want a place to store all of the trails I've hiked and liked, but the way the categories are broken down is too granular and confusing. If this app were simplified and streamlined, it would be amazing!
Have a Problem with Colorado Trail Explorer? Report Issue
Why should I report an Issue with Colorado Trail Explorer?
- Pulling issues faced by users like you is a good way to draw attention of Colorado Trail Explorer to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Colorado Trail Explorer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Colorado Trail Explorer.
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