Contact Boulder Area Trails Support
Company Name: Boulder County
About: Boulder Area Trails is the OFFICIAL trails app for trails in and around Boulder
and Broomfield counties.
** ONE APP FOR ALL THE TRAILS **
Provides a single
source for all designated public recreation trails and trailheads in and around
Boulder and Broomfield counties.
Boulder Area Trails Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Boulder Area Trails. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Boulder Area Trails. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Boulder County
100% Contact Match
Developer: Boulder County
E-Mail: trailsapp@bouldercounty.org
Website: 🌍 Visit Boulder Area Trails Website
Read 3 Customer Service Reviews 😭😔💔
Not reliable
by Rater09
I downloaded the app and check it every time I go biking to make sure the trails are open. The problem is that it is never accurate. They never update trail status on the app. I don’t know what else to do to know when Boulder decides to open or close their trails. I have been three times to the Marshall Mesa area where the trails are supposed to be open (green) and when I get there, they are closed. This app is just taking space on my phone.
Not reliable
by Boulder Area Trail User
This app has one job - to show which trails are open and closed in the area. Unfortunately, it does not reliably do that. Right now in the City of Boulder all Marshall Mesa area trails are closed due to mud, but the app shows them as open. This was also the case yesterday when I showed up to the Marshall Mesa trailhead with friends and found the gate closed. Also, in Boulder County the app is showing Hall Ranch open, when those trials are also closed due to mud.
I was originally really excited about this app and recommend it to many people, but I will stop doing that until the app proves to be more accurate. Until then I’ll just continue to reference the agency websites directly.
Avid hiker, disappointed app user
by Eric2M
I live here in Boulder and love open spaces. I’m out with my dog just about every day. Unfortunately, this app is severely lacking. An example - clicking a trail brings up a huge (50% of screen) overlay that covers up the actual trail. Some trails are broken into segments and require tapping through one segment at a time.
Any trails is far from a great app but it is also far superior to this one.
Maybe next time the dev team will consider doing live user tests to get feedback and make the app better.
Have a Problem with Boulder Area Trails? Report Issue
Why should I report an Issue with Boulder Area Trails?
- Pulling issues faced by users like you is a good way to draw attention of Boulder Area Trails to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Boulder Area Trails customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Boulder Area Trails.
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