Contact Outdooractive Support
Company Name: Outdooractive GmbH
About: The Outdooractive App for iPhone, iPad and AppleWatch is the perfect companion
for hiking, cycling and other outdoor activities. With the app you can find and
plan routes around the world with ease.
Outdooractive Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Outdooractive. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Outdooractive. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Outdooractive GmbH
Privacy & Terms:
https://www.outdooractive.com/en/helpcenter/
Read 4 Customer Service Reviews 😭😔💔
I have just subscried to go pro, the money has been removed from my account, when do the os maps start. Regarlbs Albert.
View ranger was better
by 4serg915
Not only did I loose my lifetime subscription but the over all app is garbage compared to view ranger. Thousands of points that don’t work properly on this app now. Motion-x is way better but unfortunately still not ViewRanger. Swallow your pride and re-open the ViewRanger app so we can use it. Also if you want us to use your map we need a way to permanently set our old waypoints onto the map and always have them available. ViewRanger was a outdoors app where many of us wondered off the grid. Your app is useless.
I want view ranger back
by Turdneedspolishing
I paid for lifetime subscription “USA Slopes” “USA topo” etc… I can’t see or understand anything on this app. View ranger I was able to zoom out and see the whole state where I’ve dirt bike, snowmobile, kayak, hot air balloon ride, etc.. this app I can see like 1 mile??? I’m not happy about this switch over.. 3 months free then I’ll have to pay? I already paid for lifetime subscription maps with view range, down load area & use off line. I believe this app should honor that and it should be identical to view ranger app.
Doesn’t honor purchases
by Eco_Julie
I paid for lifetime U.S. maps with Neotreks, then Accuterra, then ViewRanger. Now this company has bought ViewRanger, and they are the first to not honor my lifetime maps download. This is a terrible company. Don’t give them any of your money.
ETA: I never had to contact customer service with any of the other companies to get access to what I already purchased. They always managed to integrate, yet this company is only responding to poor reviews.
Have a Problem with Outdooractive? Report Issue
Why should I report an Issue with Outdooractive?
- Pulling issues faced by users like you is a good way to draw attention of Outdooractive to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Outdooractive customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Outdooractive.
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