Busly - SF Muni, WMATA, MBTA Reviews

Busly Reviews

Published by on 2024-09-11

🏷️ About: Introducing the all-new Busly app, completely rewritten from the ground up! Busly lets you view live locations & arrival times for buses & trains across major U.S.


       


Is Busly Safe to Use?

We Investigate the app owner's website (Busly.app), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 437 combined software reviews.

Is Busly Safe?
Busly - SF Muni, WMATA, MBTA appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Busly Legit?
Busly - SF Muni, WMATA, MBTA appears legitimate, though exercise caution.
33.3/100



Read 17 Customer Service Reviews 😠💢

4.5 out of 5
Not worthy of your time

Just downloaded Busly . Found my route and stop. It listed multiple arrival times but it couldn’t tell the direction of travel. Not worth your time to even try to use.

After 5 minutes I gave up

Just downloaded Busly . I wanted a simple piece of info: for a given bus line in San Francisco and a given stop, when will the next bus arrive?

Took me 5 minutes because Busly wants you to select ALL the lines you’re interested in, so I did that… only to realize getting to the info I wanted is a pain in the you-know-what, AND it doesn’t tell me which direction “Outbound” is (not clear when neither direction is towards or away from downtown), so I still didn’t get the answer I wanted.

Don’t waste your time!

Terrible replacement

This replaced an app that allowed you to have a list of your routes at the top. When you clicked on a route, it would show the list of stops in order. Now there’s no way to see the list at the top. There are more steps necessary to see the list of stops. Even worse, the listed stops are all out of order. This makes Busly so difficult to use that it’s almost pointless to even bother.

Needs improvement

Busly only gives arrival times for one direction. Great unless you’re going the other way.

Not Smarta for MARTA

Atlanta map doesn’t have all the stations. Busly needs some tutorial or explanation of symbols. When you click on a particular station, it should appear on the map. It’s useless for MARTA users.

Removed it twice

I tried it twice and removed it twice.
It doesn’t have favorites and it’s just too cumbersome to look for the same route number of times a day.
Busly has something that is called “Enabled Routes” instead of Favorites which I found it more annoying than useful.
Imagine your city has 90 bus lines but you use only 15 of them. If you selected these 15 routes as Favorites, you can select let’s say only the 3 you are using in the morning and than switch the routes to other 2 ones you use on weekends. But these routes will always be in your Favorite tab.
this app has Enabled Routes so when you marked 15 lines as that, you will see them all at once. If you are not interested in seeing let’s say 10 of them, you have to remove them from Enabled Routes which puts them back in a pool of all the routes (90) in your city. If you want to see these routes again than you will have to scroll through all the routes to mark them again as enabled.
Imagine if you browser would show you all your favorites at once; that would be very unhelpful, right?

Sub Standard

The line that I take there a key spots that are missing, and it doesn’t allow you to pick your favorite stops. When your stop isn’t listed, and you can’t favor it, it’s very inconvenient. I give it ZERO stars.

Muni app

The last app was way better than this one.

Unstable app

Whenever I go to load into Busly , Busly takes a long time to calibrate. Not only that, but the busses also seem to be 1 stop infront of where it says it is. The main issue is the pausing and constant calibration- not to mention how unstable Busly can be.

Almost great

I really like having an accurate map view of buses. In particular, I like being able to quickly see how close a bus is to where I current am. But there’s 2 major annoyances I have:

1. Every bus line is either red or blue. If different lines were different colors, I’d be able to more quickly see at a glance where buses for each line are. I’d also be able to easily differentiate individual buses when multiple lines run on top of each other.
2. When you click a stop, it shows the time until the next bus arrives next to the line name, not the number. At least in SF, bus number is much more important when comparing multiple buses. I don’t even know a lot of the line names. Because of this, when I click on a stop with multiple lines running through it, it’s hard to figure out when the next bus I care about is coming.

Efficiency

Love the accuracy of on-time arrival.

Excellent!

Excellent for tracking buses in the Atlanta and other metro areas live!

Busly

Alex has been very helpful to my suggestions and made improvements. And he is very responsive to requests.

Valuable and practical!!

I love Busly! As a MUNI supervisor that needs quick access to information, it is wonderful.

Highly Recommend

Very user-friendly and I love knowing how long of a wait there is for my bus. You won’t regret downloading it!

More accurate than google maps!

Such a great way to find my way around Atlanta. Bus times are super accurate and it makes planning my day so much easier!

I love Busly

It’s the best. Thank you this app



Is Busly Safe? 🙏

Busly - SF Muni, WMATA, MBTA appears generally safe, but use with caution. JustUseApp Safety Score for Busly is 33.3/100.
This assessment is based on our NLP analysis of 437 user reviews. Combined with the app store average rating of 4.5/5.

Safety Analysis

80.2% of users say app is safe 👍
80.2%

10.5% of users have some concerns ⚠️
10.5%

9.3% of users say app is risky 🚨
9.3%


Is Busly Legit? 💯

Busly - SF Muni, WMATA, MBTA appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Busly is 33.3/100 .
This conclusion is based on analysis of 437 user reviews.

🔏 Privacy & Data Safety

Busly collected the following data from you:

  • Data Not Collected:

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Busly Pro Monthly $2.99
Busly Pro Annual $9.99




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Features

Busly lets you view live locations & arrival times for buses & trains across major U.S. cities.

For questions/comments/support, email [email protected] or navigate in-app to Settings > Support > Contact App Support.

  Contact Support
Developer:
Alex Perez

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