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About: Introducing the all-new Busly app, completely rewritten from the ground
up! Busly lets you view live locations & arrival times for buses & trains
across major U.S.


 
  2024-09-11

Busly Customer Service 💢

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3 Most reported problems 😔💔

4.5 out of 5

Removed it twice

2025-02-22

by Annoyedbycoinbase

I tried it twice and removed it twice.
It doesn’t have favorites and it’s just too cumbersome to look for the same route number of times a day.
This app has something that is called “Enabled Routes” instead of Favorites which I found it more annoying than useful.
Imagine your city has 90 bus lines but you use only 15 of them. If you selected these 15 routes as Favorites, you can select let’s say only the 3 you are using in the morning and than switch the routes to other 2 ones you use on weekends. But these routes will always be in your Favorite tab.
Busly has Enabled Routes so when you marked 15 lines as that, you will see them all at once. If you are not interested in seeing let’s say 10 of them, you have to remove them from Enabled Routes which puts them back in a pool of all the routes (90) in your city. If you want to see these routes again than you will have to scroll through all the routes to mark them again as enabled.
Imagine if you browser would show you all your favorites at once; that would be very unhelpful, right?

After 5 minutes I gave up

2025-02-23

by Jeremy321

Just downloaded the app. I wanted a simple piece of info: for a given bus line in San Francisco and a given stop, when will the next bus arrive?

Took me 5 minutes because the app wants you to select ALL the lines you’re interested in, so I did that… only to realize getting to the info I wanted is a pain in the you-know-what, AND it doesn’t tell me which direction “Outbound” is (not clear when neither direction is towards or away from downtown), so I still didn’t get the answer I wanted.

Don’t waste your time!

Terrible replacement

2025-02-24

by Elle Dee In SF

This replaced an app that allowed you to have a list of your routes at the top. When you clicked on a route, it would show the list of stops in order. Now there’s no way to see the list at the top. There are more steps necessary to see the list of stops. Even worse, the listed stops are all out of order. This makes the app so difficult to use that it’s almost pointless to even bother.




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