ACC app not working? crashes or has problems?

ACC Status

Last Updated on 2024-04-22 by Sportsmechanics India Private Limited

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Common ACC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ACC app on iOS and Android devices. Solve all ACC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ACC iPhone Issues and Solutions

ACC iOS app crashes, not working, errors
ACC iOS app network issues
ACC on iOS has black/white screen

ACC Android App Issues and Solutions

ACC has errors/crashing/not working
ACC server network connectivity issues
ACC has black screen

ACC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ACC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ACC app crashes or not working on Iphone (iOS):

Close and restart the ACC app on iPhone
Update ACC app to the Latest Version for iOS
Uninstall and reinstall ACC iPhone app
Update your iPhone to the latest iOS version

Fix ACC on iPhone unable to connect to server/internet connection issues::

To resolve ACC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ACC black/white screen (blank screen) on iPhone:

Follow the ACC iOS app troubleshooting guide Here →

ACC Android App Issues and Solutions

Fix ACC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ACC app issues:

Force Stop the ACC App
1. On android, goto "Settings" » click ACC app. » click "Force Stop".

Update ACC to the latest version on PlayStore

Clear ACC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ACC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ACC.

Fix ACC unable to contact server/ ACC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ACC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ACC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ACC on android.

Solve ACC black/white screens issue on Android:

Follow the ACC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sportsmechanics India Private Limited, developers of ACC.

About this app

The official mobile app for this app with Live Match Centre and Stats.