SkiPal app not working? crashes or has problems?

SkiPal Status


I have a problem with SkiPal

Are you having issues? Select the issue you are having below and provide feedback to SkiPal.




Have a Problem with SkiPal - Accurate Ski Tracks? Report Issue




Common SkiPal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SkiPal app on iOS and Android devices. Solve all SkiPal app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. SkiPal iPhone Issues and Solutions

  2. SkiPal Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Andrew Neal, developers of SkiPal.




About this app

Gain access to tracking your routes without a phone, just turn on our wearable application and enjoy our tracking data without worrying about your phone.  You can easily track your ski routes without using your phone and synchronize data afterwards to enjoy viewing your routes on a bigger screen!  It registers and follows your route on demand, in real time, and then draws those routes onto a map which you can save and view later in a highly expanded history view, where you'll see graphs from your route, segmentation and map details as well as photos taken during a trip.  More precise data tracking - improved functionality of your routes and ski data collection for more precise results. Health app integration.  You can also choose from multiple snowbound activities, SkiPal will function as a speedometer, calorie counter, keep track of checkpoint times, alert you with notification sounds at pre-set milestones, and even auto pause should you decide to stop somewhere for coffee or to take a photo.  On your watch track your health and workout data, observe your heart rate.  Moreover, we have implemented a feature which allows you to download a portion of a map for offline use, so that when you're on a trip with restricted access to WIFI, you can still enjoy the map display.  If you do stop to take photos, they can easily be added with the data of your current position overplayed right on top.  It computes average speed, current speed, total time spent skiing, rest time and ascent times.  The charts have now got a new screen which shows all the available configurations: speed over distance, speed over time, altitude over distance and altitude over time.  Moreover, you get access to a new data set: your current heart rate!  You can now enjoy a fresh new look to your tracks, with certain ski resort routes being displayed on them.  Your photos will have- elevation, average speed, location and even route info right on them.  When you finish tracking, just press 'Save' button to automatically synchronize your track with your device.  It's more user friendly and intuitive than before and it’s now divided into two separate sections to display your data.  We have developed a brand-new independent application specifically for your watch device.