Contact Paris Baguette Support

by Jason LF

In recent months, I was not able to order via the app as it crash everytime I tried to submit and pay in the app. So I uninstalled and then reinstall the app and now it crash when I try to login!

Then I click the support link in Apple Store and guess what? It brought me to "Page Not Found" !?

by Forever_yeung

Paris Baguette recently revamped their app and added something called “challenges”, where the customer has to buy something 3x within a month. They then promise to reward you with more points for completing the challenge. In my experience, the first two times, the purchases posted to my rewards account. The third time, the purchase did not post to my account, even though I successfully received a digital copy of my invoice, indicating that the system registered I had visited. I followed up with PB customer service. They posted the purchase to my account but did not mark the challenge as completed. I followed up again multiple times over the course of a week and never got a response. Don’t bother with the challenges - they’re a false incentive to buy more.

by Happy_lalala

Before the app updated, I only needed 30 more points to get the reward(50 in total). Now I need 55 more, what a joke! I always bought cakes for my family (15/year) for their birthdays here, and after each cake purchase plus some other stuff, I got one free pastry ( my daughter loves their strawberry croissant). Now I need 2 cakes purchased to get the reward. What a shame! I’ve tried all the cakes they have. Now it’s time to switch to other bakeries.