Contact Paris Baguette Support
Company Name: Paris Baguette America, Inc
About: You've asked; we listened. Paris Baguette is now right in your hands! From
exclusive offers to earning rewards, we would like to show our thank you to our
PB lovers.
Paris Baguette Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Paris Baguette Website
Privacy Policy: https://parisbaguette.com/privacy-policy/
Developer: Paris Baguette America
11 Most reported problems 😔💔
I visited the Newmarket location with a friend and was quite disappointed with the experience. We both ordered hot chocolate, and given the high price, the standard of the drinks was very poor and did not meet reasonable expectations. The pastries are also priced very high for what is offered. Overall, the experience did not offer good value for money, and I believe the pricing and product standards should be carefully reconsidered.
I have forgotten my password and have tried several times to reset. The link you send to my email does not work. When typing in the long URL that should be the link in the email, that doesn't work either. Do you have a solution? Thank you
GREAT STORE! Neat and clean! Top notch quality! Service staff RUDE, without manners, insensitive at the Heartland location….same experience EVERY TIME!!!!
Your computers were down in the store so I was not able to scan for my rewards. The server gave me a paper receipt to scan instead . When I scan it I am told it is not valid.
Opening hours are 6:00 am it’s 7:11 and the store is still closed, this is my second time trying to purchase m, seems like the store has issues opening on time, location is Rockaway NJ.
I had a gift card I purchased 2 cold brews I love dark coffee I have had cold brews which are delicious.This cold brew was so so so bitter not drinkable. I gave them back saying something is wrong too BITTER. (Sorry that is the cold brew) I returned asking for two ice coffees. When I requested a partial refund for the difference in price. I was told we cannot credit a gift card the difference was more than 5$. Not nice!
I have a $60 + order for pick up & NO REWARDS showing???
I have a $60 + order for pick up & NO REWARDS showing???
App crash. Link to support page results in "Page Not Found"
by Jason LF
In recent months, I was not able to order via the app as it crash everytime I tried to submit and pay in the app. So I uninstalled and then reinstall the app and now it crash when I try to login!
Then I click the support link in Apple Store and guess what? It brought me to "Page Not Found" !?
This app is a scam
by Forever_yeung
Paris Baguette recently revamped their app and added something called “challenges”, where the customer has to buy something 3x within a month. They then promise to reward you with more points for completing the challenge. In my experience, the first two times, the purchases posted to my rewards account. The third time, the purchase did not post to my account, even though I successfully received a digital copy of my invoice, indicating that the system registered I had visited. I followed up with PB customer service. They posted the purchase to my account but did not mark the challenge as completed. I followed up again multiple times over the course of a week and never got a response. Don’t bother with the challenges - they’re a false incentive to buy more.
More purchase to get the reward
by Happy_lalala
Before the app updated, I only needed 30 more points to get the reward(50 in total). Now I need 55 more, what a joke! I always bought cakes for my family (15/year) for their birthdays here, and after each cake purchase plus some other stuff, I got one free pastry ( my daughter loves their strawberry croissant). Now I need 2 cakes purchased to get the reward. What a shame! I’ve tried all the cakes they have. Now it’s time to switch to other bakeries.
Have a Problem with Paris Baguette? Report Issue
Why should I report an Issue with Paris Baguette?
- Pulling issues faced by users like you is a good way to draw attention of Paris Baguette to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Paris Baguette customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Paris Baguette.
