Meela Reviews

Meela and website takes forever to load. They are also constantly erroring out. They never respond to your emails. Once you pay for the subscription, they will never refund you even Meela is useless. Worst company ever! They just want your money.

This is the worst company I have ever been involved with. I had all the problems others mentioned with the profile not working right and other issues too. I had to pay 7.99 to respond to ONE client who I never heard from. Then I noticed on my bank statement they charged me the $7.99 twice- same date and time. I emailed them many times to get a refund and NO ONE EVER responded. I finally just let my bank look into it and they refunded my money NOT this app. Then I paid the $4.99 monthly to respond to clients and again never heard from any. I canceled my membership but was still charged $4.99 the next month and again wouldn’t respond to request for refund. I went through and canceled a second time and just decided to cut my losses and go. I strongly DO NOT recommend.

I paid my subscription and it still said I couldn’t create my profile. It keeps giving me errors and won’t let me log in. They say you get 24/7 support and I’ve been trying to get ahold of someone for the last 3 days. Otherwise, I think Meela is a great idea and am looking forward to connecting w the birthing community.

Update: they FINALLY responded to me after 7 MONTHS of charging me for two accounts. They said they would refund me the day I put a stop payment on my second account. And then I go to log into my active account and all of my info as well as conversations with clients have been deleted. This is going from 2 to 1 stars.

This would be an incredible app w upgraded management and support.

Every inquiry I get is for somebody way out of my area and not in my price range. When Jayleen emailed me asking if I had any feedback, I responded with my concerns and questions, and I received no response. Then I get another email, saying that I hadn’t responded to her first email. Again, I responded with my questions and concerns. I’ve never heard back. I’ve tried to cancel my profile and account and that’s not possible. Plus, as someone else mentioned, it’s impossible to make changes on my profile. I’m so disappointed in this service and I just want to get out of it now.

I need to update my payment method, I’ve sent a bunch of emails, messaged them on IG and no response….it’s so very unprofessional and frustrating.
Fix this and respond to your emails.
Bad customer service!!!

Unable to edit profile after creating an account. Can’t view profile, change password, add birth plan…nothing. I can’t even delete the account. Waste of time.

The design is terrible, it takes forever to load, it doesn’t feel streamlined and looks out of date. The server is constantly slow or not running properly and is botchy at best. There is a high demand for birth work where I live and nearly no one I know, expecting parent or birthworker, uses Meela.

While, this company seemed like a legitimate way of getting a good amount of clientele, after several weeks of hoops, they verified my profile, and I had gotten minimal action. After a few months, I requested to cancel and heard nothing. It is now been 3 months that I’ve been trying to cancel, and they still have refused to cancel my subscription and continue to charge my credit card. This company is scamming people out of their money.

I tried out the paid subscription to see if I could get any leads. Nothing and now there is no way to cancel my subscription. I’ve sent many unreturned emails, there is no number to call. They were taking money from my PayPal which I had set up, so I emptied that account and they are relentlessly trying to deduct money even still! Ugggg I want to talk to the person who is responsible for this carelessness or worse, theft.

I was scammed through Meela because I hired a doula and paid her deposit then she cancelled as we were on our way home with our babies and she says she can refund us slowly over time. We have a contract with her, so we are legally obligated a refund, and we may have to go to court to get our deposit back.

I really do. But having an app should make it easy to make a profile for both clients and doulas IN Meela . Having to go to a webpage to create a doula profile seems silly when Meela is geared for birth work. And the webpage is glitchy, so you’ll likely have to fill out the profile form more than once, and some info required is not necessary. After the webpage deleted my profile form twice on “complete” I gave up. I’ve received so many emails about it being incomplete/inactive, and any time I’ve replied with this information and concern, it’s radio silence. The concept is great, but it’s not being executed well.

Difficult to set up, connect payments, and I received an automated email telling me my account will be deleted due to unfinished set-up… I believe this is in error and I have finished the process. When I email for support, I don’t get a reply though! Waiting to see if my account is complete or will be deleted, although finding nothing in Meela indicating I have an unfinished profile.

I think Meela is good, it’s a great concept, however, I think offering a membership would be more effective instead of having birth workers pay $5 every time we want to message a client. I’m not sure if clients have to pay but $5 for every new message is very costly. Especially during this pandemic in addition to none of the clients ever actually responding. Otherwise, I think Meela is okay but because of how costly it is, I’m sticking with DoulaMatch.

I can’t figure out how to put my account into professional mode so that I can offer doula support.

Can someone help me with this option

Could be good. Not much action in my area yet

I am a doula and at first I wasn’t getting much business through it but I stayed on for a while, converted to a free account, and then recently converted back to a paid account. Now, I am regularly find a few clients through this app. I think they fixed a number of issues. I get the sense that they should charge more to offer better service rather than charge so little it makes them slow to improve features. It’s such a perfect concept and it works but it could be so much better. I’m gonnna stick with it because the ROI for me is still very good all things considered.

I have used this app for a while and i wanted to leave a review to show some support for the better support they’ve put in place. In the past it was quite bad but i recently had an issue and they were super fast to respond and helpful. Im glad they have invested in support.

Overall its such a great tool for doulas and parents alike. Im rooting for their success

I have been with Hello this app for just a couple weeks as a professional seeking birth and postpartum doula opportunities. Each time I have reached out to the this app team with a question (which has been often), they have ALWAYS responded to my questions and not only responded, they have responded in a very timely manner! They even communicated with me on the Labor Day Holiday which was a pleasant surprise!

An incredible app for expecting mamas!