🏷️ About: Increase your card security with TruWest® Card Manager. As a TruWest Credit Union member, you can control several aspects of your TruWest Visa® credit or debit card’s usage, including conveniently locking a lost or stolen card from your mobile device.
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Baffled why this is not integrated with main TruWest app. Two star rating for now because of this.
TruWestCardManager is good and it integrates with my TWCU account flawlessly. However the alert manager has a significant flaw. The alert trigger setting DOES NOT WORK. I set it for $100 but still get an alert for every transaction - in my case many monthly debits less than $100. I do not need an alert for every small regular debit.
Just tried to use TruWest Card app for 1st time, & fat-fingered a few attempts @ creating username & password (due to unknown password character requirements). Thought I kept getting failure errors, but 1 of them must have been accepted, & I have no idea which 1 it was. Now doesn’t seem to know my email or mobile # to reset the password or tell me my username.
Another user reported this problem 3 yr. ago (per App Store reviews), suggesting double entry of password to verify it, which would have prevented this, but it’s still a problem.
When setting up it does not ask you to “Verify Password” so if you fat finger the first PW entry you have to “Forgot Password” to set a new one. It would be much easier to enter it twice at setup.
Other than that it seems to be well thought out. Features, assuming they all function correctly, are very good. I hope it all works as advertised, if so it is something everyone should use.
Great Alert
TruWest Card Manager appears generally safe, but use with caution.
JustUseApp Safety Score for TruWest Card Manager is 29.3/100.
This assessment is based on our NLP analysis of 401 user reviews.
Combined with the app store average rating of 4.7/5.
TruWest Card Manager appears legitimate, though exercise caution.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for TruWest Card Manager is 29.3/100 .
This conclusion is based on analysis of 401 user reviews.
TruWest Card Manager collected the following data from you:
As a TruWest Credit Union member, you can control several aspects of your TruWest Visa® credit or debit card’s usage, including conveniently locking a lost or stolen card from your mobile device.
Use this app in conjunction with TruWest Credit Union app to get the most benefit out of your card.
For the TruWest Card Manager app, you will create a new username and password.
• Turn your debit or credit card on/off.
Control how your cards may be used by adding spending limits, merchant categories and transaction types.
