myORCHR app not working? crashes or has problems?

myORCHR Status

Published by OrchestrateHR, Inc on 2023-07-28

The myORCHR app provides employee access to select payroll, benefits and HR
information as provided by their employer and administered by OrchestrateHR. To
obtain a user ID and password, the employee should consult their local HR
department.

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Common myORCHR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myORCHR app on iOS and Android devices. Solve all myORCHR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

myORCHR iPhone Issues and Solutions

myORCHR iOS app crashes, not working, errors
myORCHR iOS app network issues
myORCHR on iOS has black/white screen

myORCHR Android App Issues and Solutions

myORCHR has errors/crashing/not working
myORCHR server network connectivity issues
myORCHR has black screen

myORCHR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever myORCHR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix myORCHR app crashes or not working on Iphone (iOS):

Close and restart the myORCHR app on iPhone
Update myORCHR app to the Latest Version for iOS
Uninstall and reinstall myORCHR iPhone app
Update your iPhone to the latest iOS version

Fix myORCHR on iPhone unable to connect to server/internet connection issues::

To resolve myORCHR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix myORCHR black/white screen (blank screen) on iPhone:

Follow the myORCHR iOS app troubleshooting guide Here →

myORCHR Android App Issues and Solutions

Fix myORCHR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent myORCHR app issues:

Force Stop the myORCHR App
1. On android, goto "Settings" » click myORCHR app. » click "Force Stop".

Update myORCHR to the latest version on PlayStore

Clear myORCHR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "myORCHR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch myORCHR.

Fix myORCHR unable to contact server/ myORCHR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click myORCHR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got myORCHR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch myORCHR on android.

Solve myORCHR black/white screens issue on Android:

Follow the myORCHR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OrchestrateHR, Inc, developers of myORCHR.

100% Contact Match

Developer: OrchestrateHR

E-Mail: [email protected]

Website: Visit myORCHR Website

58.82% Contact Match

Developer: OrchestrateHR

E-Mail: [email protected]

Website: Visit OrchestrateHR Website

About this app

The this app app provides employee access to select payroll, benefits and HR information as provided by their employer and administered by OrchestrateHR. To obtain a user ID and password, the employee should consult their local HR department.