Benefits OnLine app not working? crashes or has problems?

Benefits OnLine Status


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⚠️ Most reported problems ⚠️

Not working
33.3%

Crashes
22.2%

Something else
22.2%

Account
11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Benefits OnLine Problems 😠👌🔥

- Not user friendly at all.

- App performance is slow.

- Application has extremely limited features in mobile platform.

- Services are also horrible, with delays in vesting RSUs without any proper heads up/communication.

- No visibility into any dividends earned from your holdings.

- App does not show you your balance after you sell a holding/position.

  2 Reported Issues: 😵🆘🛟🚨📢

Reno
2023-07-10

Can log in. Cannot access the benefits page nor the broerage page: Errors: There was a problem while processing your request. Please contact us for assistance. unable to load widget and Session has Timed-Out. Your browser has been idle for more than the maximum time. For security purposes, please log on again.

Edrik Carpio
2022-08-07

i cant open my apps

Showing 1-2 of 2

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Common Benefits OnLine Problems & Solutions. Troubleshooting Guide

       


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About this app

Merrill makes available products and services offered by Merrill Lynch, Pierce, Fenner & Smith, Incorporated (MLPF&S), a registered broker-dealer and Member Securities Investor Protection Corporation (SIPC), and other subsidiaries of Bank of America Corporation.  Insurance and annuity products are offered through Merrill Lynch Life Agency Inc. , a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation.  Merrill Edge is available through Merrill Lynch, Pierce, Fenner & Smith, Incorporated (MLPF&S), and consists of the Merrill Edge Advisory Center (investment guidance) and self-directed online investing.  A make available investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation. © 2022 Bank of America Corporation.  Merrill is the marketing name for Merrill Lynch Wealth Management, and Merrill Edge®, both of which are made available through Merrill Lynch, Pierce, Fenner & Smith, Incorporated (MLPF&S).  Banking products are provided by Bank of America, N. A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.  Both are wholly owned subsidiaries of Bank of America Corporation.  With the free* Benefits OnLine® Mobile app, you’ll have easy access to your benefit plans with Merrill, virtually 24/7.  By downloading and using BenefitsOnLine, you agree to the current Terms & Conditions. *You may be charged access fees from your wireless service provider depending on your mobile device.  Trust, a division of Bank of America, N. A. , Member FDIC, or U. S.  The Benefits OnLine® app for iPhone is available to clients who have access to the benefits. ml. com website.  MLPF&S and Bank of America, N.  Select Application License Agreement and review the amended Terms & Conditions, which apply to the website and all mobile devices.  Please check with your wireless service provider for details on specific fees and charges. **Certain devices are eligible for enrollment in Touch ID/Face ID.  Some of the features and services available on benefits. ml. com are not available within BenefitsOnLine.  You don’t need a computer to keep up with your employer-sponsored benefit plans.