Whoosh.bike Reviews

Whoosh bike Reviews

Published by on 2026-04-29

🏷️ About: Rent e-scooters with Whoosh, your best friend for fast rides around the city. Whoosh helps you get where you want without getting stuck in traffic, and it's fun! SCOOTER RIDES It's easy to reserve scooters and get riding with our free mobile app — super fast registration — find the closest scooter on the map — in the app, scan the QR code on the scooter to unlock it — track your ride progress: total time, speed, ren.


       


Overall Customer Experience 😎


🤬 Negative experience
75.1%

😎 Positive experience
24.9%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 11,472 combined software reviews.

Is Whoosh bike Safe?
Whoosh.bike appears generally safe, but use with caution.
24.9/100

  Safety Analysis »»

Is Whoosh bike Legit?
Whoosh.bike appears legitimate, though exercise caution.
24.9/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Stole my credit card number

This company stole my credit card number and made purchases using my card!

Don’t trust them with your card!

Daily rate failed :(.. still charged both the daily rate and for my ride.

Prototype unhappy., paid the daily rate and they still charged me for my ride .. sent an email asking why to their customer service.. no reply just an invoice for the daily rate and another for the rride.

I have used other scooter share apps in the past and not had a problem.

Credit card problem

Whooshbike has terrible problems with credit cards. It works on the outbound ride, then it won’t accept payment and you’ll end up stuck at your destination with no way to get back. Confirmed with the credit card company that it’s not them. It’s Whooshbike .

Absolute garbage

I am staying in Rio for a month and wanted an easy and convenient way to get around the city. Whooshbike has refused to accept every payment I have attempted to use, citing a different reason each time I try to pay. Looks like I will be taking money elsewhere to rideshare apps

Bait and switch offer

Extremely expensive to use - they give you an offer when you open Whooshbike but it’s impossible to redeem - paid almost 90€ for 3 people for only 6 km

Charged for a scooter that is in a no ride zone

Whooshbike allowed me to sign up and charged me for a scooter that was in a no ride / no park zone and I couldn’t turn it off. I now have to dispute it with my credit card company.

Limited area coverage

Started to ride then had to walk back 15 mins to park it in the tiny area Whooshbike covers in Budapest. I got a partial refund, not a complete one…

Before renting scooter pls. indicate serviced area in Whooshbike explicitly, given how small it is.

Worst scooter app in the world?

Whoosh has so many competitors globally, but there are no alternatives in Brazil? There should be more entrants to this market, because their app is at least 10 years behind other scooters like Bird, Lime, and Spin.

1. Payments take at least 24 hours to process. This issue has been in reviews for over a year and still no solution. If they can’t figure out how to adjudicate payments, then maybe pass the duty to a 3rd party that can like Square?

2. Scooters will turn off or slow down when outside of a slow zone. It seems there is a GPS tracking issue where the scooter can’t figure out where it is located?

3. Sometimes I have to try several times to end a ride, close and re-open app. If I have an issue with the scooter I am currently using and want to switch scooters, then no luck because the payment will not process, forcing me to wait 24 hours for another rental. This has left me stranded several times where I need to use Uber. Very expensive!

Useless app

Don't waste your time and money. You have to leave your scooter in the parking lot. I had to go half a kilometer back from the final point.

What’s the point if you can’t park near your destination

Terrible, can’t park where other Uber bikes and scooters can.

Unfunctional

Payment doesnt work. Requires a 72 hour cooldown between using the service. Terrible

Horrible app experience

Whoosh would not end my ride and continued to charge me. Just use bird or lime

Registration is broken

I tried to register bunch of times and all I got is “opps. Something went wrong”

Drop off spots

Did not like having to drop off the scooters at designated drop off spots. sometimes it's nowhere near where I wanna go which makes using it useless

Cant look at map without registration

I should be able to look at map before registering to know I there are any around me. Cause I don't want to give you my phone number and go thru registering without even knowing if you have bikes around my area.

AWESOME RIDE!!!

It was great!!!

Great

Must try

Ok it works

!!!

It’s fun

Great riding

Woosh

Вайб жесткий котились в Питере очень круто



Is Whoosh bike Safe? 🙏

Whoosh.bike appears generally safe, but use with caution. JustUseApp Safety Score for Whoosh bike is 24.9/100.
This assessment is based on our NLP analysis of 11,472 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

90.2% of users say app is safe 👍
90.2%

6.1% of users say app is risky 🚨
6.1%

3.7% of users have some concerns ⚠️
3.7%


Is Whoosh bike Legit? 💯

Whoosh.bike appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Whoosh bike is 24.9/100 .
This conclusion is based on analysis of 11,472 user reviews.

🔏 Privacy & Data Safety

Whoosh bike collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Not Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with Whoosh.bike? Post a Review




Features

The app lets you reserve scooters for free and rent multiple scooters on one account to ride with friends.

It's important for us that your scooter rides are safe and exciting, and that our service is easy to understand and perfect.

Rent e-scooters with Whoosh, your best friend for fast rides around the city.

You can contact our Support team in the in-app chat around the clock.

Just tap a scooter in the app to read more about the model.

  Contact Support
Developer:
Whoosh Ltd.

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