Mary Kay Status
Published by Mary Kay Inc. Now available for customers to use in conjunction with their Mary Kay
Independent Beauty Consultant. Thanks for supporting a small business!
Mary
Kay® Skin Analyzer is a tool that brings skin care and technology together at
your fingertips.
Are you having issues? Select the issue you are having below and provide feedback to Mary Kay.
problems reported in the last 24 hours
Reported Issues: 3 Comments
By Felicia A 1 year ago
I'm on a Pixel 6 Pro/ Android OS 13. Eye and Face Alignment work perfectly, but the Proper Lighting will NOT work. I've tried different levels of light - natural, LED, etc. Cleared apps cache, uninstalled/reinstalled several times, restarted the device several times. Phone is completely up-to-date. Proper Lighting still won't recognize and go to a green check.
By Shirl Rings 1 year ago
Lighting doesn't work.
By Sharron Coon 2 years ago
I loaded the app from the app store but it won’t do anything when I open it
Common dislikes about Mary Kay app
• App is inaccurate.
• Hard to position for a photo.
• Doesn't let you upload a photo you take yourself.
• Tells you have wrinkles when you don't.
• Highlights places on face as "wrinkles" when they are acne bumps.
• Tells you have even skin tone when you don't.
• Waste of time and a garbage experience.
• Unable to take a photo that would work to analyze.
• Customers are having issues.
• No clear information as to how to link the app to website.
Have a Problem with Mary Kay® Skin Analyzer? Report Issue
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Common Mary Kay Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Mary Kay app on iOS and Android devices. Solve all Mary Kay app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mary Kay Inc., developers of Mary Kay.
53.33% Contact Match
Developer: Mary Kay, Inc.
E-Mail: [email protected]
Website: Visit Mary Kay Website
64% Contact Match
Developer: Mary Kay, Inc.
E-Mail: [email protected]
Website: Visit Mary Kay, Inc. Website
By detecting wrinkles, uneven skin tone and texture, Skin Analyzer will offer product recommendations for each customer. Mary Kay® Skin Analyzer is a tool that brings skin care and technology together at your fingertips. Of course, nothing can replace the extensive product knowledge of a Mary Kay® Independent Beauty Consultant. With one scan, Skin Analyzer will highlight subtle signs of aging that can be easy to miss. Now available for customers to use in conjunction with their Mary Kay Independent Beauty Consultant. Thanks for supporting a small business! You can connect with your Independent Beauty Consultant or if you don't have one, we'll help you find one nearby. • Skin Analyzer uses facial skin recommendation technology to evaluate your skin for personalized Mary Kay® product recommendations. • Compares your skin against database of over 80,000 facial profiles to recommend the best Mary Kay® products. • Provides images that visually indicate what MaryKay has detected for each aspect of your skin it is highlighting (skin texture, number and depth of wrinkles, skin tone and undereye appearance). • Generates product recommendations in order of application which can be via text or email. • Contains information and benefits for each Mary Kay® product.
